FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

5.0 Rating 1,337 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

5.0

Based on 1,337 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

FireText 5 star review on 27th October 2026

Timothy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made it very easy to get going quickly. Have found this to be a NIGHTMARE with compliance BS via twilio et al.”

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Posted 4 months ago

“New to this system, but think it will be great for my club. Send a couple of test SMS messages to members and all worked very well.”

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Posted 11 months ago

“Just started to use the service, very easy and fast to use!”

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Posted 2 years ago

“Found it easy to use, entering contacts and sending them out.First-time user, awaiting to see replys”

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Posted 2 years ago

“customer service is great, respond to queiries promptly and nothing is too much trouble”

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Posted 3 years ago

“Found FireText, which is very easy to use. Also, everybody I have spoken to has been very helpful.”

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Posted 3 years ago

“Great product and great customer service. Very easy to set up”

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Posted 3 years ago

“Platform is simple to use and account management support is great!”

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Posted 3 years ago

“Easy enough to use, but would like it if there was a bit more colour/vibrancy, and if messaging people in your contacts/flipping through sent and received messages was easier. Kind of like Whatsapp for desktop layout.”

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Posted 3 years ago

“FireText has allowed us to communicate effectively. We would rate it 5 stars if carers could respond to texts with company name rather than phone number.”

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Posted 4 years ago

“Using SMS alerts for our Events has been a gamechanger. We've seen our dropouts decrease by up to 15%!”

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Posted 4 years ago

“decent way to sent mass messages, not always quick to send tho”

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Posted 5 years ago

“I have tried firetext and found it fairly easy to use although there are a few features that could be better. The staff I dealt with were very friendly and replies to my queries promptly.”

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Posted 5 years ago

“very good service and easy to use”

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Posted 5 years ago

“A bit fiddly to use but very affordable. The customer service is excellent!”

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Posted 5 years ago

“Very pleased with their service. Highly recommend 👍🏽”

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Posted 6 years ago

“Easy to use system and very reasonable price for services.”

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Posted 6 years ago

“I have only recently use this service for our election staff. this is a excellent service and worth the money to send a large amount of text to people!!”

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Posted 6 years ago

“Great personal customer support. Made things very easy to get started and feel confident sending out our first bulk text.”

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Posted 6 years ago

“Firetext was helpful, easy to use, quality service.”

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Posted 7 years ago

FireText is rated 5.0 based on 1,337 reviews