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FireText Reviews

5.0 Rating 1,313 Reviews
100 %
of reviewers recommend FireText
5.0
Based on 1,313 reviews
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read FireText Reviews
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Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous
Anonymous  // 01/01/2019
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The guys at firetext are there for you, they respond quickly to my enquiries and i have recommended them to other businesses and would not use anyone else
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Posted 9 years ago
A very simple, straightforward, and user-friendly service. I send out multiple publicity texts as part of my work for a local church, and ever since I began using Fire Text I've always been happy with the results. Thanks very much to all the staff for their work and support!
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Posted 9 years ago
Fire Text offer a really flexible product. Their website is full of great case studies which gives us ideas of how we can use FireText. We have also integrated FireText with our hellpdesk provider, Freshdesk to give us SMS alerts when certain incoming emails or voicemails are received. Finally, their Customer Care team are excellent - really friendly and helpful and they always follow up to check how things are going :)
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Posted 9 years ago
Easy to use
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Posted 9 years ago
Brilliant and an easy way to get a message quickly to all my customers
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Posted 9 years ago
Great company to work with such a pleasure have recommended many friends and I'm sure will do very well
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Posted 9 years ago
This is an excellent service that we use for within our scuba diving club, to communicate en-masse with all our members. Many don't have smart phones or prefer not to use Facebook etc, so Firetext is a great alternative to get our messages out to large groups. You can also very easily set up sub-groups for more specific messaging. I've used Firetext for many years now and it's great. Dan Parker and the rest of the team are really helpful too.
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Posted 9 years ago
Sooooo simple to use and an incredibly effective marketing tool for us. The ROI works every time!
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Posted 9 years ago
I've been using Firetext for about a year now. It's extremely easy to use and the rates are. Wet competitive compared to other similar applications. I use it for bulk texting and ad hoc texting. The template format make it easy to send duplicate messages with personalisation. Very happy with Firetext.
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Posted 9 years ago
Fire Text have been excellent in handling our account. This way of contacting our members has been a great success and has also been cost effective.
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Posted 9 years ago
Easy to use.
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Posted 9 years ago
Increased 50% of candidate replies.
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Posted 9 years ago
We use Firetext every day and have found it to be a very effective way of remaining in contact with our staff. We can send messages individually, in groups or en masse according to need, which makes it efficient and cost-effective. Previously we were using email groups and relied on individuals to pick up emails when they could. Now we send a text and know the individual has received the message instantly. Firetext is absolutely one of the tools that should be in your management kitbag!
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Posted 9 years ago
Very helpful service, we use it to regularly text our church members. Easy to use system and good quick responses to any queries.
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Posted 9 years ago
Firetext reliably delivers important customer information 24/7 - highly recommended service for business - firetext is now a level 1 service we rely on for our business.
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Posted 9 years ago
It is a simple but brilliant system so easy to use
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Posted 9 years ago
This system is cheap to use and very easy to use and maintain.
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Posted 9 years ago
Using Firetext easy integration techniques and examples i was able to easily install the gateway service into our applications :>
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Posted 9 years ago
We use Firetext for sending out SMS for support tickets which have high priority. Firetext helps us to be on top of the situtaion and provide better customer service.
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Posted 9 years ago
It's a great and fastest way to let customers know about special offers of your business.
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Posted 9 years ago
FireText is rated 5.0 based on 1,313 reviews