FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

5.0 Rating 1,313 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

5.0

Based on 1,313 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

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English

“"Great customer service.very helpful if you need any help"”

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Posted 9 years ago

“I spoke with a few companies that offered a sms marketing campaign and found firetext to be really helpful on the phone and offered a fantastic, easy to use loading and reporting system”

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Posted 9 years ago

“Great customer service and a really simple system”

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Posted 9 years ago

“It mase so many things easier, contacting staff on site, sending reminders, it really works great when 90% of employees are on construction site and not always able to answer their phone. We use it for everything, from emailing reminders to using it as addittional communication tool on health and safety issues. Really happy to have found Fire Text!!”

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Posted 9 years ago

“The support from the team is great. Very knowledgeable about the product they sell.”

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Posted 9 years ago

“I love using Fire Text for our marketing campaigns - They're a great company to deal with. Cost effective, reliable and super good customer service, thank you!”

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Posted 9 years ago

“Great service and really helpful! Would highly recommend.”

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Posted 9 years ago

“Excellent service from the Team & Alex. Clear explanation of how the system worked and answered my questions quickly and accurately. Can't recommend enough!”

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Posted 9 years ago

“:D ..........”

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Posted 9 years ago

“Amazing Customer Service, as well as a great platform.”

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Posted 9 years ago

“super easy”

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Posted 9 years ago

“Being from the Netherlands, having a service that allows us to text message our customers here trough eventbrite wasnt available. I called them up and they assisted our company in using their service. Which is pretty simple and very effective. 5/5”

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Posted 9 years ago

“Great service, super easy to set up and a great way to stay in touch with customers.”

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Posted 9 years ago

“Absolutely brilliant service. Great interface and super helpful support. Would recommend.”

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Posted 9 years ago

“Great service, very easy to use and incredibly reliable. Fabulous customer service with prompt replies to all of my queries and really good help whenever we've needed it. Really great service!”

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Posted 9 years ago

“Great service A+++++”

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Posted 9 years ago

“Firetext service has always been 6 star, the set up is east, customer care is great and they are always on hand to help”

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Posted 9 years ago

“I had been looking at SMS to advertise for a number of years but recently it became very appropriate for a campaign. Firetext were very competitive on price so we gave them a trail. From the word go the support was amazing and Alex has held our hand all the way giving us advice and helping us. The trail we ran blew us out the water and paid for itself with the return we received, so we will be conservatively using Firetext going forward in 2017 for selected campaigns.”

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Posted 9 years ago

“This service is very fast and easy to use, our conversions have certainly improved by using it. Alex, our account manager has been very helpful and been available to answer any queries at the drop of a hat. I've already referred FireText to friends and colleagues who are business owners.”

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Posted 9 years ago

“Extremely good level of customer service”

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Posted 9 years ago

FireText is rated 5.0 based on 1,313 reviews