FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

5.0 Rating 1,267 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

5.0

Based on 1,267 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This is an excellent service that we use for within our scuba diving club, to communicate en-masse with all our members. Many don't have smart phones or prefer not to use Facebook etc, so Firetext is a great alternative to get our messages out to large groups. You can also very easily set up sub-groups for more specific messaging. I've used Firetext for many years now and it's great. Dan Parker and the rest of the team are really helpful too.”

Helpful Report

Posted 8 years ago

“Sooooo simple to use and an incredibly effective marketing tool for us. The ROI works every time!”

Helpful Report

Posted 8 years ago

“I've been using Firetext for about a year now. It's extremely easy to use and the rates are. Wet competitive compared to other similar applications. I use it for bulk texting and ad hoc texting. The template format make it easy to send duplicate messages with personalisation. Very happy with Firetext.”

Helpful Report

Posted 8 years ago

“Fire Text have been excellent in handling our account. This way of contacting our members has been a great success and has also been cost effective.”

Helpful Report

Posted 8 years ago

“Easy to use.”

Helpful Report

Posted 8 years ago

“Increased 50% of candidate replies.”

Helpful Report

Posted 8 years ago

“We use Firetext every day and have found it to be a very effective way of remaining in contact with our staff. We can send messages individually, in groups or en masse according to need, which makes it efficient and cost-effective. Previously we were using email groups and relied on individuals to pick up emails when they could. Now we send a text and know the individual has received the message instantly. Firetext is absolutely one of the tools that should be in your management kitbag!”

Helpful Report

Posted 8 years ago

“Very helpful service, we use it to regularly text our church members. Easy to use system and good quick responses to any queries.”

Helpful Report

Posted 8 years ago

“Firetext reliably delivers important customer information 24/7 - highly recommended service for business - firetext is now a level 1 service we rely on for our business.”

Helpful Report

Posted 8 years ago

“It is a simple but brilliant system so easy to use”

Helpful Report

Posted 8 years ago

“This system is cheap to use and very easy to use and maintain.”

Helpful Report

Posted 8 years ago

“Using Firetext easy integration techniques and examples i was able to easily install the gateway service into our applications :>”

Helpful Report

Posted 8 years ago

“We use Firetext for sending out SMS for support tickets which have high priority. Firetext helps us to be on top of the situtaion and provide better customer service.”

Helpful Report

Posted 8 years ago

“It's a great and fastest way to let customers know about special offers of your business.”

Helpful Report

Posted 8 years ago

“very easy to use, invaluable tool to keep in contact with our club members. Neil Wright Secretary Ramsbottom Angling Association”

Helpful Report

Posted 8 years ago

“We used to use a different provider and many messages we sent, were never received. Since switching to Firetext, we have experienced a much more reliable service and it's really simple to use - a system our team actually enjoy using. The staff there are really friendly and helpful, and despite our being quite small, they treated us as though we were a really important company. A great service.”

Helpful Report

Posted 8 years ago

“It's a great service that helps us connect with customers, they offer first class support when needed, and I would highly recommend them.”

Helpful Report

Posted 8 years ago

“I've tried various online texting software and firetext is the most user-friendly. The team are also there to help me if I need. I would have no hesitation in recommending firetext to other small business owners.”

Helpful Report

Posted 8 years ago

“Customer service is very efficient and helpful. System always work well. Have already recommended to someone else.”

Helpful Report

Posted 8 years ago

“Brilliant platform with support to match!”

Helpful Report

Posted 8 years ago

FireText is rated 5.0 based on 1,267 reviews