FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

5.0 Rating 1,313 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

5.0

Based on 1,313 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

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English

“FireText has been really great. The reviews here say it all and it lived up to the expectations. Great customer service.”

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Posted 8 years ago

“Really easy to use software, making it easy for me as a business owner to offer personal customer experience. I'll also be taking tips from Holly and her team as the customer experience they offer is better than the rest.”

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Posted 8 years ago

“FireText are a great company to work with. They take all the stress out of the campaign and the results speak for themselves”

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Posted 8 years ago

“Great product and service. We use this regularly and the results are always amazing!”

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Posted 8 years ago

“As a company Firetext makes us happy, cant fault the services. Highly recommend.”

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Posted 8 years ago

“Perfect solution for our business, excellent customer service and reliable product, highly recommend”

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Posted 8 years ago

“Amazing product, amazing service! Extremely useful marketing tool that has already brought in more business for a fraction of the cost. Highly recommended. 5*”

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Posted 9 years ago

“Great customer service...very helpful and makes the whole process very easy to understand and carry out! Great service from your account manager too!”

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Posted 9 years ago

“Alex. just thought I would drop by the chat window and say how well FireText is working for me! I get an automatically sent text exactly when I need sent through FireTexts API. Just Brilliant! Thank you!”

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Posted 9 years ago

“As someone completely new to text message ads, I have found it easy to get going, and the support has been prompt and very helpful. A very definite thumbs up!”

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Posted 9 years ago

“Simple to use and great scheduling features”

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Posted 9 years ago

“Integrating FireText into our regular workflow has enabled our charity to improve our efficiency, and reduce the instances of non-attendance on our different courses and workshops. This in turn helps to improve the outcomes for families with disabled children here in Berkshire.”

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Posted 9 years ago

“Excellent customer service, very friendly team.”

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Posted 9 years ago

“System is very straight forward and easy to use. Staff are always on hand to help and supprt”

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Posted 9 years ago

“I used the chat help today and "spoke" with Alex Hale. Very helpful, understood my request, gave me timelines on what I would expect. Got the query resolved quickly. Communication was excellent throughout.”

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Posted 9 years ago

“FireText are by far the easiest with which to work for development purposes (in terms of account setup and management). This goes an awful long way toward increasing uptake of services. As we continue to develop and test our application, we are confident that we can avoid problems because we know we can test with FireText. Fundamentally, as a service that sends SMS messages, it works - none of our customers have raised issues with us as a result of messages not being sent through FireText.”

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Posted 9 years ago

“We've used Firetext for around 2yrs and it is, now, an integral part of our business in helping us turn leads into bookings and being able to stay in contact with our clients. Firetext's support have always been helpful, both online and by phone, and we've never hesitated in recommending them or putting their name forward when leading training sessions. Thanks Firetext!”

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Posted 9 years ago

“Fire Text has been the one, biggest single factor that has enabled me, as Chairman, to improve the operation of Ramsbottom Angling Association. To be able to immediately contact the majority of members has helped improve participation in the social activity of the club.”

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Posted 9 years ago

“The service does what it is supposed to do but for me where it stands out is in the after care. Holly in your support team is fantastic, she is helpful, friendly and supportive. She has managed my queries swiftly and courteously, nothing too much hassle, sounds happy in her work, a real asset to your company in my opinion.”

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Posted 9 years ago

“FireText has streamlined the way we engage with our customers. It has been a smooth process right from when our trial account was created all the way to our first paid use of the system. Alex has been a fantastic help and has been proactive from the start in ensuring we are happy with the service.”

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Posted 9 years ago

FireText is rated 5.0 based on 1,313 reviews