Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant, the only place I will ever shop for gifts!”

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Posted 10 years ago

“Fireboxs' banter and flattery is well worth the wait for your delivery.I love it. Plus you get a little surprise in your package too!”

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Posted 10 years ago

“Great service, great product, really happy with how simple it was, nice to deal with a company with a sense of humour too!”

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Posted 10 years ago

“Everything you don't even think that was possible that exist is on this website!! Go ahead!!”

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Posted 10 years ago

“Rock star service. Package Arrived bang on time and we love it. Really would use again and highly recommend. So easy to use website and order to. 5* all the way.”

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Posted 10 years ago

“Very good indeed - they under promised (3-5 days) & over delivered (delivered in 2 days)! Great service!”

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Posted 10 years ago

“I ordered the Power Pen, which holds a backup charge for your cell phone. It comes ready with mini-usb and iPhone adapter. It's sleek design doesn't feel bulky like other tech-pen products. I gave this to my husband for Father's Day (US) and he loved it. Overall: Great job. Packaged well. Provided item exactly as stated. Quick shipment.”

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Posted 10 years ago

“Excellent experience the customer service emails not only kept me informed of each step but kept me highly entertained oh and the gift went down really well too”

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Posted 10 years ago

“Love the site!!!”

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Posted 10 years ago

“I ordered a cold press coffee pot for a friend's birthday. It arrived within days and was packaged well. The cynical and sarcastic emails, whilst not for everyone, made me chuckle and I was kept abreast of all developments in a timely fashion. I would order from Firebox again, definitely.”

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Posted 10 years ago

“Love buying from here! Amazing products! And their emails brighten up my day!”

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Posted 10 years ago

“The products arrived a bit late, but on good condition, and both deliver the promise -- amazing products!”

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Posted 10 years ago

“Always excellent service, great selection of products My first stop for presents for friends and family”

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Posted 10 years ago

“Firebox have a great selection of gifts for any occasion or if you just fancy treating yourself! Check them out NOW! Keep up the good work legends”

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Posted 10 years ago

“Item received well in time before I needed it, excellent service :-)”

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Posted 10 years ago

“Sorry I thought for the money the bird box was very poorly made. £9.95 might have been a more realistic price.”

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Posted 10 years ago

“Great website, easy to navigate if you're searching for pressies by just clicking "show me everything". I'm always really pleased with the products and I love all the random stuff on there. I always check this site out for birthdays and christmas presents! Postage really quick as well.”

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Posted 10 years ago

“Quality items. Very pleased with purchases. Firebox put a smile on my face through the whole process with their quippy correspondence.”

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Posted 10 years ago

“speedy delivery and great range of products”

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Posted 10 years ago

“Firebox's irreverence is spot on and always appreciated. Makes my day each time I hear from them. Overall, an extremely fun company to do business with. Carry on!”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews