Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“order came ok but i’m sick and tired of being spammed asking me to review the order, and there isn’t an opt-out/unsubscribe button on the emails. to submit this review i have been forced to provide my email address so that no doubt i can be sent even more spam.”

Helpful Report

Posted 2 years ago

Hi there Thank you so much for your honesty here, we apologize for sending you so many e-mails. We forwarded this to our Developing Team to make sure we don't spam any customers since this was never our intention in the first place. We're sorry again for the inconvenience and hope that you'll stay with us as a customer so we can show you that we want to do things better and always give our absolute best to achieve this. Kind regards Firebox

Posted 2 years ago

“Very happy with everything.”

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Posted 2 years ago

“Items arrived late, despite being sentan email saying they has been delivered , when challenge later apologies came, such a shame but there are lines on the printed socks , guess there's not much I can do with them now”

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Posted 2 years ago

Hi Charlotte We are really sorry that you did not receive the quality you deserved. This was definitely not fair and you should have not been sent the socks in this condition. We have refunded you the full amount for it. Massive apologies for the inconvenience!

Posted 2 years ago

“Gifts chosen for friends, really different. Easy to order, great delivery, great value”

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Posted 2 years ago

“My order that I made I think is reasonable although not opened as bought for a Christmas present”

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Posted 2 years ago

“Fair to middling”

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Posted 2 years ago

“Easy to order. Came quickly. Loved the product (wine aerator). Will order more”

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Posted 2 years ago

“You had the product I was looking for, at a price that was reasonable and it was delivered quickly.”

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Posted 2 years ago

“Very Happy”

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Posted 2 years ago

“Good feedback, kept me informed of my order, and I was thrilled with everything when it arrived (which didn’t take long at all thank you)”

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Posted 2 years ago

“Delivered efficiently and on time. Products packed well”

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Posted 2 years ago

“Was delivered promptly and I was kept up to date regarding time of delivery etc.”

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Posted 2 years ago

“Easy to order, although getting the personalised socks right was a little tricky but hilarious once they arrived. Quick delivery. All good.”

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Posted 2 years ago

“Excellent item”

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Posted 2 years ago

“No issues, item arrived quickly, well packaged.”

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Posted 2 years ago

“Really happy with my apron order, good quality material, easy to order.”

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Posted 2 years ago

“My item came on time and was left in the porch place as requested. This item is a Christmas gift so i can’t comment on the product itself.”

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Posted 2 years ago

“I uploaded 2 photos, seen how it would look. I was happy .. It arrived and only one side was printed. Support said I only uploaded one. Very disappointed and support were very dismissive. No apology.”

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Posted 2 years ago

“Unexpected next day delivery, great service”

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Posted 2 years ago

“There was a problem with the order, it’s arrived very late, Customer service was not helpful at all, and this was a present for someone and missed their birthday. I’m very disappointed”

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Posted 2 years ago

Firebox is rated 4.4 based on 4,743 reviews