Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,721 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,721 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firebox are quick Firebox are fun Firebox have all the best gifts You ever need under the sun I shop at Firebox for birthdays and Christmas And anything in between The only problem that I have Is choosing what's on the screen The gifts are fun, the gifts are rude But they are perfect for my brood So if you want service and presents that are fun, unusual and suitable Shopping at Firebox is undisputable”

Helpful Report

Posted 2 years ago

Hi Meg, Thank you for the great review! You’ve made our day here at Firebox HQ. We’re so impressed you made it rhyme, It must have taken quite some time. This kind of effort should be rewarded, With 10% off next time you’ve ordered. Please contact our customer service team and we’ll send you your code 😊 Best wishes, The Firebox Team

Posted 2 years ago

“Ordering easy and arrived very quickly I would definitely order again from firebox”

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Posted 2 years ago

Hi Janet, Yay! 🤩 Your ⭐⭐⭐⭐⭐ review makes us do a dance of joy, smile broadly and celebrate. 🥳 Thank you, this is what we do it for! Best regards from Firebox

Posted 2 years ago

“Easy peasy. Good website with easy to follow instructions. Good quality product too! Delivery very quick.”

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Posted 2 years ago

Yay! 🤩 Your ⭐⭐⭐⭐⭐ review makes us do a dance of joy, smile broadly and celebrate. 🥳 Thank you, this is what we do it for! Would you also like to share this review on our product page? It will help other customers on our website. Best regards from Firebox

Posted 2 years ago

“My daughter absolutely loves it”

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Posted 2 years ago

Hi Sammy, We are very pleased that you are satisfied with our products and services. After all, that's the whole point. What we would be equally (and actually almost more) pleased about: If you buy from us again soon. Because if you have something to give as a present or want to treat yourself to something nice, you now know where to go 😉 So see you soon in our shop! Cheers from Firebox

Posted 2 years ago

“My order arrived super fast and the birthday can looked amazing as it was a surprise for a birthday. Really pleased with this order and will definitely be ordering again in the future.”

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Posted 2 years ago

🤩😍😎 We do a joy dance!

Posted 2 years ago

“Fast delivery Good tracking system And finally I found something too spicy for him 😊”

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Posted 2 years ago

“Fast delivery great service”

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Posted 2 years ago

“Super fast service. I love these little pearls of pleasure in my bath, really does soften the skin and make one feel less crackly in winter.”

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Posted 2 years ago

Hi Shirley, Yay! 🤩 Your ⭐⭐⭐⭐⭐ review makes us do a dance of joy, smile broadly and celebrate. 🥳 Thank you, this is what we do it for! Cheers, Firebox

Posted 2 years ago

“Great product good quality and service very quick delivery 👌”

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Posted 2 years ago

“As shown on the website - matched the detail - was high quality and came the next day!”

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Posted 2 years ago

“Excellent service. Fast and reliable.”

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Posted 2 years ago

Hi there, Wow, a 5-star rating, that's great. 😎 Thank you very much. We will pass on your praise to our team. We are already looking forward to your next order. Best regards Firebox

Posted 2 years ago

“Great item, bought as a gift for my favourite brother-in-law. He is very happy with it. The only drawback is there was no actual fire in the box”

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Posted 2 years ago

“Fantastic service”

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Posted 2 years ago

“Good choice of products, fast and efficient delivery.”

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Posted 2 years ago

🤩😍😎 We do a joy dance!

Posted 2 years ago

“This item led to me having 3really relaxing hot chocolate drinks, most welcome in this very cold weather snap. Thank you so much”

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Posted 2 years ago

“Quick delivery, quality items”

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Posted 2 years ago

“VERY SPEEDY DELIVERY AND EXCELLENT CUSTOMER SERVICE.”

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Posted 2 years ago

“Very happy with this company. Excellent communications, especially with replying to emails. Will definitely use again”

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Posted 2 years ago

“Customer services resolved issues after delay in communication due to technical error. Pleased with response and resolution.”

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Posted 2 years ago

“Delighted with my ‘mushion’. A different Christmas gift. Speedy delivery too.”

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Posted 2 years ago

Firebox is rated 4.4 based on 4,721 reviews