Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,721 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,721 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great fun item. Prompt delivery”

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Posted 2 years ago

“This was exactly what I was hoping for. Good quality mush cushion. Fingers crossed the recipient loves it. If not its mine lol”

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Posted 2 years ago

“Love firebox for quirky gifts. Only every had a problem maybe twice in the past ( not with this order, I have ordered quite a few things& they were extremely helpful & sorted it out) always great, thanks again firebox.”

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Posted 2 years ago

“Parcel delivered within 24 hours of placing order even with standard delivery! Sad that the parcels don't come with a little bag of sweets anymore”

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Posted 3 years ago

“Fantastic customer service, i was really happy with the product but unfortunately it broke soon after receiving it. The team were really helpful and sent out a replacement straight away, which is working perfectly.”

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Posted 3 years ago

“My favourite company to buy gifts from. Staff are super helpful if there are ever any issues.”

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Posted 3 years ago

“Arrived promptly and in good condition. Products were good quality and well presented.”

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Posted 3 years ago

“All the items I've ordered have been great quality and make really original gifts (and of course I keep a sneaky few for myself!). Postage is really quick, even on standard delivery. Absolutely no complaints.”

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Posted 3 years ago

“Great quick service!”

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Posted 3 years ago

“A great product, loved by my daughter and granddaughter, good price, fast delivery, a massive hit this Easter. It will be hard to better next year.”

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Posted 3 years ago

“Used Firebox a couple of times to find slightly unusual gifts.”

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Posted 3 years ago

“Perfect for bubble tea lover!”

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Posted 3 years ago

“Quick delivery, cute present for my partner's birthday.”

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Posted 3 years ago

“Excellent products for the person who is hard to buy for. Prompt well packaged delivery.”

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Posted 3 years ago

“I was worried that the quality would be bad or that it wouldn’t come in time or worse that it was fake and i had lost money. That was definitely not the case. I received my parcel within 5 working days and it came so beautifully packed. My mum loved her present would definitely buy again. Only thing I would say is that they need bigger sizing for tall/ plus size people.”

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Posted 3 years ago

“If you want something different always have a look on Firebox”

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Posted 3 years ago

“Great novelty item and delivered in perfect condition”

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Posted 3 years ago

“Fast delivery, good service :)”

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Posted 3 years ago

“Thank you very much.”

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Posted 3 years ago

“Superb socks”

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Posted 3 years ago

Firebox is rated 4.4 based on 4,721 reviews