Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,742 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,742 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use site and fast delivery”

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Posted 2 years ago

“Customer service and Delivery spot on. The item I purchased was a gift so I am unable to rate it. Excellent thank you.”

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Posted 2 years ago

“Tailor made birthday paper, went down a storm.. absolutely brilliant..”

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Posted 2 years ago

“Delivered speedily, well packaged and intact. A lovely item.”

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Posted 2 years ago

“Excellent photo cushions! Ordered one with BTS's V on one side and TXT's Yeonjun on the other and were so pleased with the quality and speed of delivery. Have ordered another for someone else! Unique and hilarious presents. Another popular personalised gift company won't allow celebrities on their cushions so Firefox are the Go To company for us!!!”

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Posted 2 years ago

“I got those for my sister’s birthday. It was a picture of her on one side and her dog on the other. She said it was the strangest gift she’d ever seen but I think she secretly loves it. It’s in her car.”

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Posted 2 years ago

“Placed my order on the weekend and it was delivered a couple of days later! Well packaged”

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Posted 2 years ago

“Great birthday present for a very stressed friend”

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Posted 2 years ago

“Great Quick delivery , amazing & funny birthday bread loafer slippers for my granddaughters partner he loved them 😃 & @ a great price .”

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Posted 2 years ago

“Absolutely hilarious, perfect way to wrap presents 🤩 great vibrant colours and the photo is a really clear reproduction.”

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Posted 2 years ago

“quick delivery, quality products and often get discount codes for signing up!”

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Posted 2 years ago

“I absolutely love my Barbie light. I was so happy with how quickly I got it. Also, I will always know my name……”

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Posted 2 years ago

“Speedy delivery”

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Posted 2 years ago

“Easy ordering and quick delivery.”

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Posted 2 years ago

“Great products and quick delivery . Great prices. I got a bath disco light and PlayStation blue lights and they look great”

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Posted 2 years ago

“This is the best thing I’ve bought on your website (I’ve bought a lot over the years), what an epic gift for my Dad!!!”

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Posted 2 years ago

“Great quality product & delivered quickly. Well wrapped too.”

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Posted 2 years ago

“Great service, as always. Dispatched and delivered in super quick time. Thank you!”

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Posted 2 years ago

“Bought for someone awkward they loved it. Fast efficient delivery, would recommend to anyone, great choice”

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Posted 2 years ago

“Ordered a beach bod towel, with my sons face superimposed on it! Just brilliant, caused a huge amount of laughter! Price was good, great quality, really quick delivery. Can’t fault anything 5*. Highly recommend!”

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Posted 2 years ago

Firebox is rated 4.4 based on 4,742 reviews