Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,721 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,721 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No issues, item arrived quickly, well packaged.”

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Posted 1 year ago

“Really happy with my apron order, good quality material, easy to order.”

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Posted 1 year ago

“My item came on time and was left in the porch place as requested. This item is a Christmas gift so i can’t comment on the product itself.”

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Posted 1 year ago

“Unexpected next day delivery, great service”

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Posted 1 year ago

“My son will love this. Need to get one for me next time”

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Posted 1 year ago

“I ordered a personalised bottle for my sons birthday and it arrived promptly and was really nice. It was so easy to personalise and order. Thank you so much so pleased with product .”

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Posted 1 year ago

“Good delivery time and everything as expected”

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Posted 2 years ago

“Supplied an item that made my granddaughter very happy on her birthday. Thank you.”

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Posted 2 years ago

“Excellent service, great value for money products, and very fast delivery”

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Posted 2 years ago

“Fast delivery and clean communication”

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Posted 2 years ago

“Quick delivery in good packaging. Thank you.”

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Posted 2 years ago

“Bought as presents, look great , delivery was so quick. Will be shopping her again soon”

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Posted 2 years ago

“Quick Delivery and great product.”

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Posted 2 years ago

“Easy to use site and fast delivery”

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Posted 2 years ago

“Customer service and Delivery spot on. The item I purchased was a gift so I am unable to rate it. Excellent thank you.”

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Posted 2 years ago

“Tailor made birthday paper, went down a storm.. absolutely brilliant..”

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Posted 2 years ago

“Delivered speedily, well packaged and intact. A lovely item.”

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Posted 2 years ago

“Excellent photo cushions! Ordered one with BTS's V on one side and TXT's Yeonjun on the other and were so pleased with the quality and speed of delivery. Have ordered another for someone else! Unique and hilarious presents. Another popular personalised gift company won't allow celebrities on their cushions so Firefox are the Go To company for us!!!”

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Posted 2 years ago

“I got those for my sister’s birthday. It was a picture of her on one side and her dog on the other. She said it was the strangest gift she’d ever seen but I think she secretly loves it. It’s in her car.”

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Posted 2 years ago

“Placed my order on the weekend and it was delivered a couple of days later! Well packaged”

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Posted 2 years ago

Firebox is rated 4.4 based on 4,721 reviews