Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website, the sarcastic/jokey comments they send always make me laugh!”

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Posted 10 years ago

“Excellent service, very happy with product ordered; recommend with a big cheeky smillie ;D”

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Posted 10 years ago

“Everyone should order from firebox really friendly customer service and the items are really good 10/10 and you can find anything on it”

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Posted 10 years ago

“Brought for stepdaughter after seeing one that my daughter and her boyfriend brought, was so impressed by it and as stepdaughters old cheap star nightlight broke thought I would treat her for her birthday. Gives a nice accurate night sky, the rotation feature is nice. Plus one can buy different slides for it. Appears to be well made and well thought out.”

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Posted 10 years ago

“The service is Whizz fast. The range of products is amazing. Best of all, I LOVE the e mail updates they send me. I feel loved <3 ””

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Posted 10 years ago

“Fantastic service Incredible gifts Really Unique Excellent Taste Banging ideas Out of this world Xray- vision... they must have as they know exactly what we want FIREBOX!”

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Posted 10 years ago

“Different and good value for money”

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Posted 10 years ago

“Fast and accurate”

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Posted 10 years ago

“Great service! On time! Perfect condition! Can't ask for anything more :)”

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Posted 10 years ago

“What a brilliant company!! The item I wanted wasn't in stock but I signed up to be informed when it came in. They then sent me a £5 evoucher for having to wait. As soon as the product came in stock up until the point my product has been delivered firebox kept in touch with quirky emails that made me laugh and smile while still having all he info I needed! The product itself was unique, well made and brilliantly packaged. Not only will I use the company again... I think I may be in love with them! Go see for yourself! ????”

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Posted 10 years ago

“Firebox are always awesomely amazing, they almost send it before you've ordered it ????”

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Posted 10 years ago

“Always a good site to go to for those hard to buy for people needing gifts. Love just checking out the weird and wonderful things on offer. Tend to find something I'd love to have every time I visit.”

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Posted 10 years ago

“Firebox is fab....service is amazing, products are good and postage is super quick! Love, love, love!....and no, I don't work there and no, they're not paying me ????”

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Posted 10 years ago

“Very good service great products”

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Posted 10 years ago

“Very lovely, very lovely indeed. We have even got a small package of complimentary sweets and a greeting card. I was totally sold. Service was fast, even the ordinary shipping turned out to be a next day delivery. Fast, nice, professional, and reasonably priced. Highly recommended, if you are looking for something different.”

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Posted 10 years ago

“Amazing! Tony loves his new car, it came in super quick time, well packaged and with sweets, cannot fault Firebox!”

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Posted 10 years ago

“Excellent! Super fast delivery and great products. Will definitely be making future purchases.”

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Posted 10 years ago

“an excellent shopping experience the product was of extremley high quality it was packaged above and beond what was needed and it was delivered on time with no problems. i have a very happy daughter and will be using firebox again.”

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Posted 10 years ago

“Firebox are an awesome company/site. It's easy to navigate, the descriptions are always 100% accurate, and you're always guaranteed to laugh with almost everything they write, even down to the invoice that they send you. Can't recommend it enough.”

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Posted 10 years ago

“A quirky and good fun website. Love it :)”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews