Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love this company. I ordered 2 items at 7pm on a Wednesday and lo and behold they were delivered the next day. Lovely humorous updates included. I would have children for them if I could. Buy from these people.”

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Posted 10 years ago

“Excellent service a great experience with every purchase. Much hilarity reading the emails they send. Highly recommend.”

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Posted 10 years ago

“Firebox never fails to deliver! Every thing I get from them brings a smile to so many faces! Love them! Everything gets delivered on time and nothing has ever been damaged and the packaging has never had a scratch on it. Plus on most occasions you get something a little extra (like Haribo) as a special thank you! I've never had any issues with them at all. They are just brilliant!”

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Posted 10 years ago

“They're stuff are amazing, cute, unique and rare like a shiny legendary Pokemon!”

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Posted 10 years ago

“Always a pleasure buying from Firebox. I know exactly what to expect every time.”

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Posted 10 years ago

“Excellent service - ordered items with standard delivery late on a Tuesday evening and delivered by 10 the next morning !”

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Posted 10 years ago

“good helpful and a great and random place to shop”

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Posted 10 years ago

“Had an issue with the CrapWrap service but Customer Services were excellent and more than mafe up for this small issue.”

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Posted 10 years ago

“Always have a great experience when shopping with firebox, prompt delivery of unique items. Love it .”

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Posted 10 years ago

“Great stuff, perfect for gifts for men who are picky and hard to buy for. I recommend the mystery boxes, they're great value for money and there's really cool stuff in them. The delivery was perfect and I received a text when the delivery was on its way so I could stay at home and pick it up, which was very helpful.”

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Posted 10 years ago

“Used Firebox a few times now and I love it. So much I'm moist”

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Posted 10 years ago

“Great, quick service. Can't go wrong here!”

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Posted 10 years ago

“Fantastic service! I would definitely recommend :)”

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Posted 10 years ago

“Awesome website with quirky, hilarious presents!”

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Posted 10 years ago

“Exellent service Goods as described Easy shopping”

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Posted 10 years ago

“Great product”

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Posted 10 years ago

“Great unique products and reasonable prices and great tracking with delivery, would definitely recommend the site”

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Posted 10 years ago

“Loved the website! It's fun and exciting and down to earth! (literally)”

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Posted 10 years ago

“Package arrived crushed, but received a full refund. Excellent customer service.”

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Posted 10 years ago

“Brilliant. Fast delivery of a superb product! Hilarious and practical everything you want from a cookbook. I cannot wait to see my sister's reaction when she opens it. What a genius find! Everyone should shop here...it is fantastic!”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews