Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,725 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,725 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly delighted with customer service. Great prices and fast delivery. Definitely recommend purchasing from Firebox.”

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Posted 11 months ago

“Product not received yet.”

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Posted 11 months ago

“My order arrived within a couple of days and I am very happy with the quality, price and choice”

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Posted 11 months ago

“Really quick dispatch and delivery, hopefully the presents will make my family's Christmas a little bit more fun. Love the uniqueness of the products you sell.”

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Posted 11 months ago

“This site was recommended to me by my brother as very quirky - Fantastic choice and the products I have bought look great. The F'ing Strong Coffee went down very well with the recipient as an early Christmas present!”

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Posted 11 months ago

“I ordered 3 stocking fillers from Firebox recently and was delighted with the items and the service received. The turnaround was very fast from ordering to delivery. The items look quality but as they are gifts I havent opened or tried them but i am 100% sure they will be appreciated. 5/5”

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Posted 1 year ago

“Great products and got them 3 for 2 😉 love the variety you offer Thankyou”

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Posted 1 year ago

“Good service shame that the date on coffee purchased is before Christmas as useless as presents as intended”

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Posted 1 year ago

“Great items & fast delivery. No complaints from me.”

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Posted 1 year ago

“Everything arrived on time & packaged up beautifully. Great products”

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Posted 1 year ago

“Quality looks good and service was prompt. The purchases were birthday (December) and Xmas gifts so fingers crossed the recipients are happy!”

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Posted 1 year ago

“Very fast delivery, very impressed!”

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Posted 1 year ago

“Order came really quickly within 2 days. I'm happy with that, and the mug was a decent price too. Thank you!”

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Posted 1 year ago

“Very easy to order...and was kept updated all the way through. Delivered promptly...will deff order from them again.”

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Posted 1 year ago

“Bought these for my sisters 60th birthday, I wanted something funny rather the boring stuff. It's not her birthday till Tuesday, I'm sure she'll like it.”

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Posted 1 year ago

“Good value arrived on time just what I wanted”

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Posted 1 year ago

“Good description, prompt postage- all good!”

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Posted 1 year ago

“I've brought from firebox before and always happy with the service”

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Posted 1 year ago

“Super fast dispatch time, product was great and packaged well. Arrived earlier than anticipated. Great service, great product, great company!”

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Posted 1 year ago

“Bought this as a gift for a friend, she's SO happy with it, says it's really soft and she loves it”

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Posted 1 year ago

Firebox is rated 4.4 based on 4,725 reviews