Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,721 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,721 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

Write Your review

Tell us how Firebox made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery.”

Helpful Report

Posted 11 months ago

“Was great product better than expected and very fast!”

Helpful Report

Posted 11 months ago

“Great service, item arrived quicker than expected.”

Helpful Report

Posted 1 year ago

“Kept informed of dispatch and delivery. Well wrapped and arrived on time”

Helpful Report

Posted 1 year ago

“Products good price, fast delivery and parcelled well. Will definitely shop here again.”

Helpful Report

Posted 1 year ago

“I got relief after been duped of about 555,000$ by money laundering fraudsters, kept me in traumatized but as God never fails. I got introduced to theresachin recovery group and they helped me recover all my lost funds with their experts, I’m glad to be happy again. You can reach them if you’ve got related issues like mine giving you sleepless nights & overthinking, definitely you will get redemption like me too. Talk to them through Email : t h. e r e. sa ch in. 1212. @ g m. a. i l . c. o. m WhatsApp/Call : + 1 2 3 4 3 0 0 1 5 4 4”

Helpful Report

Posted 1 year ago

“Good value arrived on time just what I wanted”

Helpful Report

Posted 1 year ago

“Item arrived damaged & wasn’t what I was expecting I subsequently returned the item but haven’t received a refund”

Helpful Report

Posted 1 year ago

“Good products and service, really bad choice of courier”

Helpful Report

Posted 1 year ago

“Always a prompt delivery packaged well , rubbish to get rid of”

Helpful Report

Posted 1 year ago

“Great product and service”

Helpful Report

Posted 1 year ago

“Bought storm troopers glass and beers as a gift for our son so he is yet to receive it, but a very pleased with the gift set , well presented and well packed.”

Helpful Report

Posted 1 year ago

“Firebox made me slightly happy the Items were OK but expensive for what you receive.”

Helpful Report

Posted 1 year ago

“Good communication. Delivered on time. Tastes great!”

Helpful Report

Posted 1 year ago

“Prompt delivery of an Excel shortcut mug, well-packaged. Very pleased with Firebox”

Helpful Report

Posted 1 year ago

“Items arrived in good time. I can't fault anything. Items are gifts so I can't comment on the products but all looks perfect!”

Helpful Report

Posted 1 year ago

“Lovely mat, good quality. Arrived on time and good value for money.”

Helpful Report

Posted 1 year ago

“havent used the jigsaw yet as its a surprise present but the turn around from order to delivery was exceptional, the communication was exactly what you need when ordering online. First class service all round”

Helpful Report

Posted 1 year ago

“Excellent quality and fast turnaround”

Helpful Report

Posted 1 year ago

“All good, refund paid”

Helpful Report

Posted 1 year ago

Hi there! We appreciate you sharing this as we'd love to help! A few weeks ago, we responded to your emails about wanting to return your order. We haven't heard back from you regarding this return so we're reaching out again to see if there are further questions on the return! We look forward to hearing from you!

Posted 1 year ago

Firebox is rated 4.4 based on 4,721 reviews