Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always refreshing getting one of Firebox's e-mails! I love them!”

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Posted 10 years ago

“Firebox superb! So much choice of must have loot that my wife's toys like her iron and things have got to go to make room”

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Posted 10 years ago

“Firebox are awesome, products are always great and delivered in good time :) they also give you free sweets, which is amazing”

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Posted 10 years ago

“great, fast service and quirky products. Would definitely recommend”

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Posted 10 years ago

“First class. Quick delivery and the best emails ever ????. Good work.”

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Posted 10 years ago

“The feedback and updates from the Firefox team are hilarious”

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Posted 10 years ago

“From order to delivery was quick and efficient.....experience was good.”

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Posted 10 years ago

“Every communication put a smile on my face, unique customer service with quick delivery, thank you.”

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Posted 10 years ago

“I have always found firebox fun and good to order from,never had any problems”

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Posted 10 years ago

“If you like cool gadgets at a good price this is the site for you!”

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Posted 10 years ago

“Long-time customer and never disappointed in quality of service or variety of merchandise. Will never recommend to family in case they steal the ideas before I have a chance to purchase the gifts. This, by the way, is meant as a high form of praise for Firebox.”

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Posted 10 years ago

“As always Firebox delivered my order with grace, kindness and humour. On time, on point, spot on!”

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Posted 10 years ago

“Terrific and I love the confirmation mails. Customer support was most helpful.”

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Posted 10 years ago

“I ordered a thing, it was £30 less than anywhere else, it came quickly and worked. What's not to like?”

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Posted 10 years ago

“Great products, brilliant customer service and quick delivery. Highly recommended.”

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Posted 10 years ago

“Fantastic service from start to end, really seem to care about there customers”

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Posted 10 years ago

“Firebox is my favourite website. I love the range of products, they're funny, they're perfect presents and perfect if you're looking to treat yourself and cheer yourself up!”

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Posted 10 years ago

“great service and great product !”

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Posted 10 years ago

“Excellent service. Item dispatched shortly after order placed and delivered the following day. Could not fault anything about Firebox.”

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Posted 10 years ago

“Brilliant company lovely items but terrible delivery service, although that was out of firebox'a hands”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews