Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firebox rocks! amazing service fromstarttofinish”

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Posted 10 years ago

“Fast delivery, delightful packaging as always, the extra goodies in the box always make me happy, the firebox emails always make me smile:). If there's ever an issue they are very helpful and happy to sort it out for you, I couldn't imagine going anywhere else to do present buying.”

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Posted 10 years ago

“Brilliant service and fantastic communication. I love the familiar, humorous tone of the emails. Will definitely be using again.”

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Posted 10 years ago

“Minimum five words, Yes use again.”

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Posted 10 years ago

“Splendid service. Product as advertised. Fast delivery. Highly recommended!”

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Posted 10 years ago

“Really pleased with the site and service. First time I had heard of and purchased from Firebox and would be more than happy to do so again. Christmas is coming so I think it's more than likely I will be paying another visit!!”

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Posted 10 years ago

“Always an amazing company to buy things from. Great experience from start to finish.”

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Posted 10 years ago

“I love Firebox! ????????????”

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Posted 10 years ago

“Great friendly humorous experience”

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Posted 10 years ago

“Having only heard of Firebox via a quick Google search, I was a little hesitant handing over £100+ to a site I was unfamiliar with... That said, my item arrived promptly - within 24 hours - was well-packaged, with updates throughout.... I couldn't recommend them more highly. Excellent service.”

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Posted 10 years ago

“Would use again and have already recommended to my friends”

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Posted 10 years ago

“Beautiful :)”

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Posted 10 years ago

“well got BB-8 droid it is so cool the only thing if you are using a android phone is that you have to unmount sd card so you can download the app then remount the sd card and it all works so good.”

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Posted 10 years ago

“Great experience from ordering through to delivery and beyond. Transaction was smoother than a silk-worms underbelly. What an absolute pleasure.”

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Posted 10 years ago

“Fantastic can't company! Great communication, fast delivery and awesome AWESOME products! Never used them before but I'm defiantly a life customer now! ????”

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Posted 10 years ago

“Excellent. Item arrived quickly, in excellent condition and was well packaged. Also the small bag of sweets they added in the box was just what I needed!”

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Posted 10 years ago

“firebox is awesome”

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Posted 10 years ago

“My first time with Firebox. I love the text style in their communication, the rest was equally perfect. Got me as a new customer!”

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Posted 10 years ago

“First time buyer on firebox , great service , loved the funny e mails , all good ????”

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Posted 10 years ago

“I had awesome experience with Firebox. Their site is easy to use and quick service. The item I ordered was the bb 8 droid which is a Christmas present. The item even arrived next day which was great. Item was packed with great care. Firebox is a awesome website. Love their emails confirming your order. Humorous. I would recommend them to anyone.”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews