Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very fast delivery. items well packaged. excellent quality as always. thank you firebox”

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Posted 10 years ago

“A brilliant company to deal with, they will take you money with a smile which keeps you going back. Top work!!!!!!”

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Posted 10 years ago

“Easy to order, very quick to arrive and super funny confirmation and despatch emails. Love dealing with them!”

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Posted 10 years ago

“Firebox service is always fabulous. Good packing, fast delivery, and what other firm would send me free sweeties?”

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Posted 10 years ago

“A real pleasure to deal with, I'll be back. Will recommend to any discerning person looking for the unusual.”

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Posted 10 years ago

“The order was quickly dispatched, easy to pay for with a choice between Paypal, or credit/debit card. It arrived 2 days later, which was excellent for Standard Shipping. Would definitely recommend. They have a good sense of humour. I liked that.”

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Posted 10 years ago

“Fun to shop! Brilliant service! Quirky gifts! Thank you :)”

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Posted 10 years ago

“Can always find a gift for someone here no matter what the event!”

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Posted 10 years ago

“Easy to order & fast delivery. Would definately use again ????”

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Posted 10 years ago

“Excellent and efficient company to deal with. Good (and humorous) communication keeping you abreast of all the order steps,”

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Posted 10 years ago

“Gray communication, easy to order and fast delivery”

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Posted 10 years ago

“They are very Nice. My box came with No chashes!”

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Posted 10 years ago

“Super, unusual products - great for gifts - first class customer service, speedy delivery, superb packaging and fab emails. Love Firebox!”

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Posted 10 years ago

“Efficient ordering process, friendly communications and quick delivery.”

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Posted 10 years ago

“Great service, delivered quickly and the delivery service even txt to say they will be there that day can not faulter any thing.”

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Posted 10 years ago

“Superb! Great site with excellent communication and free fast delivery. I will definitely use again.”

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Posted 10 years ago

“I enjoyed receiving the amusing updates and like the overall Firebox ethos. I can tell you love the products as much as we do!”

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Posted 10 years ago

“Splendid stuff. Super speedy delivery, wonderfully witty emails, & a wee packet of sweeties to cheer me up! Highly recommended- I'll look here first in future.”

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Posted 10 years ago

“Ordered, confirmed and delivered. Quick and on time. What more could we ask? Only complaint I have is that my delivery wasn't brought to me by a rainbow unicorn smoking a cigar. I love it when a plan comes together.”

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Posted 10 years ago

“Firebox was easy to use, the website is easily navigated, the emails from their team are fantastic, incredible customer service. I love these guys.”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews