Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

Write Your review

Tell us how Firebox made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“With this lot u can buy almost anything. Sense of humer a must. I know I spelt humer wrong.”

Helpful Report

Posted 10 years ago

“Fabulous firebox, I love my henbag its amazing. I had to contact firebox and they dealt with my query really well. I will be buying more great things from them.”

Helpful Report

Posted 10 years ago

“Excellent and refreshingly fun filled”

Helpful Report

Posted 10 years ago

“Excellent and refreshingly fun filled”

Helpful Report

Posted 10 years ago

“Absolutely amazing service, paid for standard delivery yet it came next day! Amazing.”

Helpful Report

Posted 10 years ago

“Eggcellent we are egg static !”

Helpful Report

Posted 10 years ago

“Great Product quickly delivered”

Helpful Report

Posted 10 years ago

“I bought these items as a gift for a fellow coffee fanatic who was searching for that elusive caffeine high. This arrived with the usual Firebox panache, so quickly indeed that I believe it can only have been delivered by a unicorn with lasers for eyes and go faster hooves. I can only say this has not disappointed, the single coffee filter mug quickly usurped the common cafetiere that was being used and the Fu*"%ng strong coffee more than delivered (he, had a cup then disappeared for a spring around the building). My only note is DO NOT try and remove the filter without liquid in the cup, it is doing its job by being so snug in the mug and you might break it if you try and force it out. Love that there is a replacement seal so no nasty coffee dregs are consumed. Well done FIREBOX!”

Helpful Report

Posted 10 years ago

“Brilliant. I love firebox. It's now my favourite online store.”

Helpful Report

Posted 10 years ago

“A little bit disappointed.”

Helpful Report

Posted 10 years ago

“The funniest "gift website I have ever seen (make sure you read the product description very well written .If you have someone impossible to buy for try Firebox I bought all my teams crimbo pressies off here and they loved them”

Helpful Report

Posted 10 years ago

“good quality item”

Helpful Report

Posted 10 years ago

“Most impressed. My order came post haste and with a little bag of sweets. What more is to be said.????”

Helpful Report

Posted 10 years ago

“Firebox: Like a firecracker in Cthulhu's trousers. Explosive and surprising, but stare too long and risk going mad. Shopping mad, that is”

Helpful Report

Posted 10 years ago

“Items arrived faster than expected :) Good communication from firebox team. Have not checked items yet as they are a gift for someone, but they look good, slightly smaller than expected but not really a problem to be fair. Would recommend :)”

Helpful Report

Posted 10 years ago

“Totally awesome! Great service every Time!”

Helpful Report

Posted 10 years ago

“Great service, really appreciate receiving a text message on the day my order will arrive so I do not have to wait around everyday until it arrives.”

Helpful Report

Posted 10 years ago

“Ordered a rhino shield for my iPhone 6. Came well packaged and in good time. Does exactly what it says it does. I am really pleased with my purchase.”

Helpful Report

Posted 10 years ago

“Great little gift exactly as described, Excellent service and the delivery was super fast!”

Helpful Report

Posted 10 years ago

“Love Firebox! Great place, and has been my go to for many presents when I just haven't known what to buy!”

Helpful Report

Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews