Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the item. Love all my items from Firebox. The items are so quirky and I buy them for birthdays etc.”

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Posted 10 years ago

“Best company with the MOST awesome stuff on the planet. Not lying. REALLY!”

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Posted 10 years ago

“Fantasic, quick delivery and awesome products”

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Posted 10 years ago

“Great site to use, quirky and wonderful, very customer friendly and has great products! I love it.”

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Posted 10 years ago

“Always enjoy shopping on firebox. Speedy delivery. Great an unique product choice. Well packaged - more than sufficient but not wasteful at all.”

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Posted 10 years ago

“As described, quick delivery, good comms.”

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Posted 10 years ago

“FIREBOX IS THE BEST”

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Posted 10 years ago

“I have opened 2 boxes so far I will eventually get to all of them, please see my channel online for the opening of all mystery boxes. Youtube: FellowPlayer https://www.youtube.com/channel/UCXzcduiD99hcDMhhCzByRiA”

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Posted 10 years ago

“I can recommend Firebox veeeery much. I ordered a Pizza cutter. On christmas it was sold out. But the company stayed in contact to me and delivered asap. And i liked the funny way asking for rating.”

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Posted 10 years ago

“The best UK site with awesome stuff I came across! :)”

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Posted 10 years ago

“Never been disappointed with firebox products or service! Always my first stop when buying gifts or got a spare few quid.”

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Posted 10 years ago

“Have used Firebox a few times for that weird or wacky present and have always been good qualty with good delivery and packaging (With Sweets inside).”

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Posted 10 years ago

“Wonderful service..”

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Posted 10 years ago

“I have used Firebox twice now and been very happy each time with the service, delivery and quality of each item.”

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Posted 10 years ago

“Excellent service a real pleasure to do business with ,and great emails and responses they really are a great company to deal with can't fault them”

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Posted 10 years ago

“I have used Firebox twice now and been very happy each time with the service, delivery and quality of each item.”

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Posted 10 years ago

“Have enjoyed the whole experience, communications were good and although I had to wait you didn't forget to update or offer the choice to cancel. Refreshing and more inclined to be patient and wait for goods. Brilliant”

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Posted 10 years ago

“It's great. I love the site, I love the emails and the casualness of the site. It's one of a kind and it's brilliant.”

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Posted 10 years ago

“I have always had a great experience shopping with Firebox. Even though I am in 'the states' and the shipping is a bit farther, and there is a customs check, my products always arrive in a timely manner and well packaged. The folks are customer-oriented as well.”

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Posted 10 years ago

“Super fast delivery and great item. Very happy, I'm sure I will be shopping again with Firebox.”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews