Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website easy to navigate and loved the free sweets.”

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Posted 10 years ago

“Easy to navigate website and extremely quick shipping. Such unique items for the quirky!”

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Posted 10 years ago

“Love this website. I live in USA and shipping wasn't a problem”

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Posted 10 years ago

“Just love shopping on firebox always happy with there products ,and also love the emails you get back always make me smile ,the service is excellent ,as a 66 year old I find it easy to use there site and my grandchildren love there stuff ,so keep up the good work till me speak again thank you x”

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Posted 10 years ago

“It was a first time I've ordered from Firebox...and definitely not a last one;) Great customer service and extremely entertaining. Mushions are a MUST for everyone with a great sense of humour:) Fast delivery on all items,would DEFINITELY recommend!!!!”

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Posted 10 years ago

“Very good service. I feel special and much loved. Why can,t all companies be like you? Love and hugs to you all, Susiexxxxxx Ps. Is the cheque in the post?”

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Posted 10 years ago

“Brilliant as usual, i use firebox all the time for great gift ideas and impeccable customer support!!”

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Posted 10 years ago

“Fast delivery, great packaging, perfect gift.”

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Posted 10 years ago

“Firebox were super efficient and my delivery arrived promptly. The product was of high quality and was definitely worth the money! I will be shopping here again and again!”

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Posted 10 years ago

“Absolutely spiffing service and very quick tracked delivery. Would highly recommend both the product and the company. Trusted.”

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Posted 10 years ago

“Amazing service and costumer care, I love how they always leave a treat for you in the box!”

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Posted 10 years ago

“Excellent products & excellent company. Love the witty email acknowledgements. Will certainly use this company again ????”

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Posted 10 years ago

“Love this company - very friendly and quick service will use again and recommend to friends :))))”

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Posted 10 years ago

“Love the whimsical dialogue for the products - brought a smile to my face and I appreciate the extra effort. Very easy to find your way round and to order something out of the ordinary - well done everyone, gold stars all round.”

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Posted 10 years ago

“Super fast delivery and brilliants communication throughout. Websitei s easy to use.”

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Posted 10 years ago

“super company super products.”

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Posted 10 years ago

“Always a 5* service from Firebox! They never let you down and have some great inspiration for something a little (or very!) different :-D”

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Posted 10 years ago

“Excellent delivery of my 'worry monster ' my granddaughter will be thrilled thankyou.”

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Posted 10 years ago

“Speedy delivery. Haven't been used yet as it's for my son for Christmas love the quirky emails hilarious !! Put a smile on my face”

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Posted 10 years ago

“Great products, some very unique and great prices. All delivered securely and quickly”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews