Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommend , great quality items . Fast delivery , all reasonable prices too”

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Posted 10 years ago

“It's always fantastic. Efficient and easy to use website. Fab customer service. Great products and gift ideas. love the little sweetie extras in the parcels they send sometimes. ?? U Firebox!”

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Posted 10 years ago

“Delivery system is outstanding”

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Posted 10 years ago

“Amazing site for the strange and cool side of you where you can buy awesome and unusual stuff”

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Posted 10 years ago

“Would definitely use Firebox again, fab products, fab delivery and fab customer service!”

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Posted 10 years ago

“Very happy with my order, posted fast and well packed. Highly recommended :-)”

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Posted 10 years ago

“All good with Firebox, but knocked a star off as they use Yodel for their deliveries. Problem with delivery from Yodel, not the first time.”

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Posted 10 years ago

“To shop from here is a must !!! Great selection of stuff , super quick delivery 10/10 !!!”

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Posted 10 years ago

“I had to change the delivery address after ordering and the Firebox folks did this with no hassle. Item arrived super quickly and was all round awesome. I think the firebox folks should have aa nice cup of tea and a biscuit to celebrate.”

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Posted 10 years ago

“I be shopped with Firebox for many years and never disappointed. Their emails are informative and very funny, and they keep you up to date with everything. My delivery was delayed by a day, due to a fault, and firebox emailed me confirming a refund of P&P. Excellent and witty communication :)”

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Posted 10 years ago

“I love ordering from Firebox. Their products are original and their emails highly amusing. The order comes in good time too.”

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Posted 10 years ago

“Fast delivery even on standard. Sweets inside are always a treat and the products are always so fun and quirky. I love Firebox. I recommend it to everyone”

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Posted 10 years ago

“Fantastic. Minimum five words? Cobblers!!!”

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Posted 10 years ago

“Firebox is amazing! it has great quality products which never ceases to amaze me!! all customer service is great too!!”

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Posted 10 years ago

“Love the light. It's brighter than I thought it would be but it's brilliant for sitting in the bath and reading a book. The cover on the bottom for the batteries is a bit difficult to open but once batteries are in they can stay there. I prefer the static or slow change setting . Would definitely recommend.”

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Posted 10 years ago

“???? ???? ???? ? ????? ????~ ???? ??? ????... ?? ???? ?? ????~ ????? ???..????? ?? ???? ???^^ ??..??? ???? ???? ?? ??? ???? ?? ?? ? ????? ??? ?????!! ????? ? ? ???? ????~”

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Posted 10 years ago

“Received interesting things in the mystery box but over all I am very happy with it. Bought loads as a gift for friends and family, I hope they enjoy it as much as I did.”

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Posted 10 years ago

“The product was not very good as in a very shirt sell by date but the firebox team have been fantastic in trying to sort thus out....thanks :)”

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Posted 10 years ago

“Pirate rum is the best!”

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Posted 10 years ago

“Extremely fast delivery with regular postage updates and immaculate packaging. Well worth the money.”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews