Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and great products. If your looking for a gift that's a bit different this is the site for it.”

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Posted 10 years ago

“Love Firebox, great products, great service, fun times!”

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Posted 10 years ago

“I have bought for my son as a birthday present. He is keen on Rubik's cubes. His latest was 11x11 which is not challenging anymore. So I got him a this one and look forward to see how he will get on with. His birthday is not due to 4th December. So we shall see. I am excited to see his frowned forehead and him scratching his head.”

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Posted 10 years ago

“good products at decent prices. Fast delivery, Amusing (possibly trying to hard ) emails. Would use again”

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Posted 10 years ago

“Firebox = Excellent Courier = OK”

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Posted 10 years ago

“Great website, very user-friendly, funny, and quick delivery even if abroad! I love it! I'm making great Christmas gift this year!”

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Posted 10 years ago

“IF YOU WANT SUPER COOL STUFF FOR SUPER COOL PRICES GO TO FIREBOX.COM BECAUSE THEY'RE THE BEST NO JOKE FIREBOX IS THE REAL EFFING DEAL 10/10 WOULD USE AGAIN, PLUS THEY SEND YOU THE FUNNIEST, CHEEKIEST AND SASSIEST EMAILS WHICH BRIGHTEN YOUR DAY (IM TYPING IT ALL IN CAPS SO YOU KNOW IM SERIOUS ABOUT HOW MUCH I LOVE THIS WEBSITE)”

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Posted 10 years ago

“The best website I regularly use ...great products, packaging and service! Awesome”

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Posted 10 years ago

“For the gifts you didn't know you needed - no one is hard to buy for when there's Firebox.”

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Posted 10 years ago

“I bought the underwater disco lightshow after seeing it on TV. It was a complete waste of money as it is not waterproof.”

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Posted 10 years ago

“Tip top service, fast delivery and mental good stuff. Thy even gave me a full refund for a naff item I got that was Not at all what was described. But loved the other stuff I got. Will be using more Offton”

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Posted 10 years ago

“My experience with Firebox, was fun and accompanied with brilliant customer service. Delivery was excellent as well. Well done Firebox will certainly use you again.”

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Posted 10 years ago

“fantastic and original, hilarious emails regarding my orders, quick and efficient service. will always use!”

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Posted 10 years ago

“Brilliant company. Quick about everything with quality products deliverd on time and safely and they even send you hilarious email updates to let you know too.”

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Posted 10 years ago

“Stupidly fast delivery, very good looking packaging. Really really impressed :D”

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Posted 10 years ago

“Always great products!”

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Posted 10 years ago

“Very very good service, lovely delivery driver, lovely product.”

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Posted 10 years ago

“I have ordered from them a number of times and have always had a very speedy service,everything is well packaged and there's always a little sweetie in the box. What more could you want!.”

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Posted 10 years ago

“1st item was delivered slightly damaged, I emailed customer service who responded very quickly and dispatched a replacement item without question. Fantastic communication and very quick to respond, amazing service”

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Posted 10 years ago

““Loved the website, items for sale, email alerts, packaging ...... Everything.””

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews