“My gift arrived promptly for Christmas and will be much appreciated by the recipients. There is a wide choice of venues where this voucher can be used.”
Thank you for your feedback.
We are sorry to hear that your package was damaged in transit. I can see that this was reviewed with our customer service team, and as you had advised that all of the goods arrived on time and in good condition despite the damage to the packaging we did not feel a refund was appropriate.
Our team did however relay your feedback and images on to our courier to improve their services going forward.
Best wishes,
Find Me A Gift
Thank you for providing us this feedback Barbara.
After some investigation, it would appear that this comes down to simple human error. Please accept our sincere apologies for this.
We have arranged for the correct item to be sent out to you this afternoon. You are welcome to keep hold of the Spitfire Book or find somebody who may enjoy this as a gift this Christmas.
Best wishes,
Find Me A Gift
“Hadn't heard of this site but so glad I stumbled on it , I absolutely will be buying here again. Delivery was very quick and was kept well informed, but the best was the actual gift How To Speak Oasis it's fabulous and can't wait to give this to my son he will be over the moon. 😀”
“First time I have used Find me a gift after being informed about it by my Daughter. I found suitable secret Santa gifts which arrived promptly. Will certainly use again in the future.”
Good afternoon Anne,
Thank you for raising your concerns.
I have checked your tracking, and we dispatched this on 11th December and it now appears lost in transit.
We will reach out to you privately to offer a solution. Please accept our sincere apologies.
Best wishes,
Find Me A Gift
