“order arrived 3 days ago broken and customer service have not responded to my email request for replacement item and no one answers the phone either. Very poor customer service and no other way to follow up this issue so currently out of pocket and being ghosted by the company.”
“I was pleasantly surprised by this order! The wooden number 30 is exactly what I wanted well-crafted with beautiful details. But what impressed me the most was the careful packaging and the speed of delivery. You can really tell that care and attention went into every detail. Thank you for your professionalism and reliability! I highly recommend this shop!”
“I ordered 34 items for my husband for his birthday, and I specified that it needed to be delivered prior to his birthday. I paid additional fees for it to get to his address by his birthday, and it was confirmed. A tracking number was given, and it has been longer than 72 hours, and still no package and a birthday surprise was ruined! The gifts are still in transit....VERY Disappointed. I cannot show you the gifts as they have not been delivered!!!!!!!!!!!!!!!!!!!!!!!!!!”
“Exactly as shown .Looks great .Perfect for my "never ever seen cooking" husband. This is his father's day from our Dog .He will love it .Prompt delivery.”
“Received experience voucher next day via post, this was greatly appreciated as it was for a friend's 60th birthday 🎂
Hoping they will enjoy their afternoon tea from a super yacht! Cheers”
“DO NOTNUSE
PAID £200 FOR 4 VOUCHER AND ONLY SENT ME TWO
I AM CHADING THEM FOR NOW TWO WEEKS FOR 2 MORE BIT NO UPDATE.
THE PLACE AND DATE I WANTED TO USE THE VOUCHER FORBIS FULL NOW
When send their email it's overflow so don't accept incoming email.
I am so fed up now asking g for refubd or remaining two vouchers worth £100”
“Been well over a week since I’ve ordered my item and I still haven’t heard anything. Awful experience. What I’ve ordered now is of no use. Really disappointed.”