“I'm being asked to write a review of a 2 gifts that haven't arrived. Even though I ordered on the Thursday evening it said it had been dispatched the next day and would take between 2-5 days... Nothing said about only on working days . So I can't review the items as they're not here .!”
“Really good voucher, however an absolute faff to have to purchase, activate then request the booking from this company - for them to have to contact the company of the event I want to do and wait 3 business days for them to get back to me. A better system needs to be worked out - like generating a voucher code that will work directly on the activities company website that I can sort myself. Felt like I was waiting 3 working days (5 days) to see if I’d successfully bought the gift or not! Had I known this was the process I wouldn’t have bothered.”
“It’s frustrating trying to work out how to convert the voucher to the event I wanted to use it for. Then waited 3 days for a response for the booking, and was a different time fine, which it is, so I responded to that email, and am now awaiting (two working days and counting) for the response to that email. This makes it difficult when trying to plan things with people. I would book directly with the venue next time, this is not worth the discount it gives.”
“Although the guest house accommodation at South Chard was very good and owners very helpful, we were disappointed at how far it was from the steam train at Shepton Mallet. It was an hour's drive. Also the train ride was very short - also disappointing. We had great difficulty in getting details of the places we had chosen.”
“Gift turned up eventually but not on the date given originally.Then checked again and date had changed to January 1st,used contact form got no response communication not good but gift is okay need to work on the communication process.”
“The presentation was nice and delivery was timely. We paid extra for a frame and to be honest the money we paid it was cheap and flimsy.
Well done on the USP and certificate presentation though.”
“This was my first order, three items from two sellers. Two of the items have damaged boxes; one torn, one with dented corners. Not a good look for gifts. Poorly packaged in both cases I'm afraid.”
We’re really sorry to hear that your items arrived with damaged packaging, especially as they were intended as gifts. This is certainly not the standard we aim to provide, and we understand how disappointing this must have been.
We appreciate you bringing this to our attention and will share your comments with the sellers involved to help prevent this happening again. Please contact our customer support team with your order details and photos of the damaged boxes so we can look into a suitable resolution for you.
Yasmin
The Find Me A Gift Team
We’re sorry your order hasn’t arrived yet and understand your frustration. We appreciate your patience and encourage you to contact our customer support with your order details so we can resolve this as quickly as possible.
Yasmin
The Find Me A Gift Team
“The gift i bought was unusual and funny.
However, when the gift arrived, the box was damaged, so I had to take the item out of the box and wrap it up.
Very poor .”
We’re glad you liked the gift itself but are very sorry that the packaging arrived damaged. We understand how frustrating this must have been and will share your comments with our team to improve our packaging.
Yasmin
The Find Me A Gift Team
“The experience is not a good one. The conducting boy put all his effort to make it intersting but the planners have not designed it to be an intersting experience. It was more of a story telling and theboy was brilliant at that.
The boat tour was nothing but a transfer service with Uber boat, felt as of I was made a fool. I actually felt ashamed as it was a surprise birthday gift for my spouse.
Sorry I have tell how I felt.
Your services were good.”
We’re glad to hear the conductor did a brilliant job, but we’re very sorry the overall experience didn’t meet your expectations and that the boat tour felt disappointing. We’ll take your comments on board to improve our planning and make future experiences more engaging. We appreciate you acknowledging our team’s efforts and for letting us know how you felt.
Yasmin
The Find Me A Gift Team
“I have to admit i am a bit disappointed. I bought the book for my husband because we used to show at old car shows and the title was so appealing but somehow the contents were disappointing. I had hoped for more exciting cards.”
“Ordered 3 products. Only two were delivered - when I checked my order it said one had been refunded. I had not received any notification of this. When I emailed I was told that the supplier had told them they no longer had what I ordered in stock and that I had been sent an email. Surely if a product is not in stock I should not have been able to order and pay for it.”
