“Well some went to right address one went to wrong address and one not arrived yet, so not so good, the parcel sent to wrong address was opened by someone further down our road not ideal,”
“I bought the yacht experience for my daughter and husbands anniversary.They have not used the voucher yet so I don't know how that will be.I found communication quite difficult with the company,there was no email or message telling me when the voucher would be or had been delivered.The recipient of the gift is Lisa I am her mother Janice and although I have explained this it still does not seem to have registered.I would like to have seen a copy of exactly what I had ordered but didn't seem to be able to do that either.
I do not want to submit this as Lisa but as the person that purchased it Janice”
“Usually brilliant, with a great selection of gifts.
However, this time, only one of the two items I ordered have been delivered, yet I'm asked to write a review!?
Perhaps you should wait until all items have been delivered.”
“If you charge a customer for Next Day Delivery, in 2025, there is a reasonable expectation it will happen. If the package is also not actually trackable, and delivered two days late, one has the right to be disappointed, surely?”
“I paid for next day delivery, but the gift for my grandsons 21 was not delivered on that day. I have written to the company to ask for the cost of the delivery charge to be refunded , but heard nothing .”
“I've purchased a 55 minute helicopter flight but although I have written asking you for informatation on where the nearest airport is to Stirling in Scotland,and how to contact the helicopter company I haven't received any response from you. My intentions were to book a flight on my wifes birthday which is now getting close, but as you have not responded to my various questions, I am beginning to think that this is a lost cause. Keith M”
“All seemed great but was left confused as my supposed voucher has never arrived and the site has no contact details.
I have a receipt but nothing that resembles a voucher.”
Thank you for flagging that you have not received your Gift Experience voucher Kevin. We sent this to the email given on the order and I have just resent his for you. If you still do not receive this, please get in touch and we can either try another email or pop it in the post.
Please email customersupport@activitysuperstore.com.
Best Wishes
“Gift dispatched and received very timeously. Only negative was cost of personalisation/postage increased at checkout without warning by£1.60. Discount of £1.50 more than wiped out.”
“I purchased a driving experience as a gift but the recipient had to pay extra for Brands Hatch and insurance… this wasn’t obvious at the outset. If purchasing be mindful of the extras”
“No I was disappointed in purchase, as the background I ordered should have been green. I received grey. Not pleased. His older brother got the green background for his 50th, I would have liked the same. I opened box and threw packaging away before I opened the gift box. Only to realise it wasn't the colour I ordered. My sons 50th isn't until October but I shop early to make sure I'm sorted. So I'm hoping it works when it comes around or I'll be returning item. Kind regards”
“This was a nice gift, 10 Things I love about you (personalised) but I didn't realise it didn't come with the frame in the photo when I ordered, I feel like £47 including delivery was too much money for what in effect was just a poster and I now need to get a frame. I feel like it looks nowhere near the price I paid and looks more like I paid £25-£30. I am a bit disappointed but if I get the right frame it will still look like a decent £30 present if that makes sense!”
“Have been asked to join the rewards club but I haven't had a confirmation email for my purchase & it hasn't arrived yet. I can't remember when I ordered it either.”
Thank you for your feedback Angela.
We're sorry that your confirmation email hasn't arrived, please be sure to check your junk/spam folders and mark these as safe to avoid missing out on any exciting Rewards Club offers.
Your order was successfully placed on 12/01/2025, and this should be with you now. We hope you love the gift, but if you require any assistance please contact us at photos@findmeagift.com.
Best wishes,
Find Me A Gift
Thank you for taking the time to leave us this review Carolyn.
We're so sorry to hear that your gift arrived damaged, but it's great that you're pleased with the Family Crest itself.
I've relayed your feedback on to our Customer Service team and requested they get a replacement frame sent out to you as a matter of urgency.
Best wishes,
Find Me A Gift
