“Gift turned up eventually but not on the date given originally.Then checked again and date had changed to January 1st,used contact form got no response communication not good but gift is okay need to work on the communication process.”
“The presentation was nice and delivery was timely. We paid extra for a frame and to be honest the money we paid it was cheap and flimsy.
Well done on the USP and certificate presentation though.”
“This was my first order, three items from two sellers. Two of the items have damaged boxes; one torn, one with dented corners. Not a good look for gifts. Poorly packaged in both cases I'm afraid.”
We’re really sorry to hear that your items arrived with damaged packaging, especially as they were intended as gifts. This is certainly not the standard we aim to provide, and we understand how disappointing this must have been.
We appreciate you bringing this to our attention and will share your comments with the sellers involved to help prevent this happening again. Please contact our customer support team with your order details and photos of the damaged boxes so we can look into a suitable resolution for you.
Yasmin
The Find Me A Gift Team
We’re sorry your order hasn’t arrived yet and understand your frustration. We appreciate your patience and encourage you to contact our customer support with your order details so we can resolve this as quickly as possible.
Yasmin
The Find Me A Gift Team
“The gift i bought was unusual and funny.
However, when the gift arrived, the box was damaged, so I had to take the item out of the box and wrap it up.
Very poor .”
We’re glad you liked the gift itself but are very sorry that the packaging arrived damaged. We understand how frustrating this must have been and will share your comments with our team to improve our packaging.
Yasmin
The Find Me A Gift Team
“The experience is not a good one. The conducting boy put all his effort to make it intersting but the planners have not designed it to be an intersting experience. It was more of a story telling and theboy was brilliant at that.
The boat tour was nothing but a transfer service with Uber boat, felt as of I was made a fool. I actually felt ashamed as it was a surprise birthday gift for my spouse.
Sorry I have tell how I felt.
Your services were good.”
We’re glad to hear the conductor did a brilliant job, but we’re very sorry the overall experience didn’t meet your expectations and that the boat tour felt disappointing. We’ll take your comments on board to improve our planning and make future experiences more engaging. We appreciate you acknowledging our team’s efforts and for letting us know how you felt.
Yasmin
The Find Me A Gift Team
“I have to admit i am a bit disappointed. I bought the book for my husband because we used to show at old car shows and the title was so appealing but somehow the contents were disappointing. I had hoped for more exciting cards.”
“Ordered 3 products. Only two were delivered - when I checked my order it said one had been refunded. I had not received any notification of this. When I emailed I was told that the supplier had told them they no longer had what I ordered in stock and that I had been sent an email. Surely if a product is not in stock I should not have been able to order and pay for it.”
“All items delivered, 2 of the books were bent due to poor packaging. Unfortunately, this company chooses to use Evri which is never a good experience. This time they chose to leave over £100 worth of gifts on my doorstep, a day late and not following their own advice of three delivery attempts.”
“Items were as expected and were dispatched promptly but 1 arrived crushed due to poor packaging as was just thrown in a soft Jiffy bag which is not sufficient protection for delicate items if you’re choosing to deliver through the EVRI system. Unfortunately this is now a gift I can’t give so therefore a waste of time and money and I’ll need to replace.”
Hi,
We're very sorry to hear that one of your items arrived damaged- that is certainly not the experience we want for our customers.
We've taken a look at this further, and can confirm that a replacement order has been sent out to you.
If there are any further issues, please do not hesitate to get in touch.
Many thanks,
Find Me a Gift
“The product was exactly what I wanted, unfortunately the frame was damaged on arrival. The damage is something I can repair myself having some experience in making frames but nevertheless I was disappointed.”
“Ordered Thursday, today is Sunday and I’m being asked for a review … nothing has arrived yet so am unable to comment on the delivery or goods except that it’s not next day delivery!! Plenty on the site to browse and found some funny Christmas gifts.”
“I can only put the middle option for stars as I haven't yet received the item.
Please don't send out rating requests before you have seen that the item has been delivered.”
