“Website seems fine unfortunately can’t review the items ordered due to Evri not delivering to a safe place and my parcel going missing.when I complained to find me a gift they were not very helpful”
Hi Vivian,
We’re really sorry to hear that your order hasn’t arrived.
We’ve looked into this for you and it appears that the parcel has unfortunately been lost in transit. We completely understand how frustrating this must be.
However, a replacement order will be sent out to you, and we hope it reaches you promptly. If there’s anything else you need in the meantime, please don’t hesitate to get in touch.
Many thanks
Find Me a Gift
“I’ll remove this review when I actually receive the items but so far I haven’t received them as Evri have lost the parcel. I have contacted customer services from both companies and I am still awaiting a response on what to do.”
Hi Claire,
Thank you for reaching out. We’re really sorry to hear that your parcel hasn’t arrived, and has been lost in transit.
We've looked into this and can confirm that a replacement order will be sent to you right away.
Many thanks,
Find Me a Gift
“Next day delivery is a joke!
I paid extra to have guaranteed next day delivery. When it didn’t arrive the next day I checked the small print to see it was next “working “ day. Parcel didn’t arrive on Monday but I got a message from Evri to say they were expecting my parcel. It didn’t arrive on Tuesday either. I complained to Find me a gift. They refunded me £1.00!!! An insult. Not only would that not even buy a stamp, it was far short of the £3.45 I’d paid. Parcel eventually arrived Wednesday afternoon. Well after the birthday date!”
“You use the most awful company and they just throw the parcel over the gate. Still haven; trecieved the mug or a reply to my email. Delivery to expensive.”
Hi,
We're very sorry to hear about the way your parcel was handled by the delivery company, that’s certainly not the level of service we expect from our delivery partners. Thank you for bringing this to our attention.
We've looked into your order and can see that the second item has now been delivered. A member of our Customer Service team has also reached out to discuss this further with you.
Many thanks,
Find Me a Gift
As advised on your confirmation and prior to purchasing, this item was to be dispatched on the 11th of November, due to the time needed to personalise the item. The item has now been dispatched, and will arrive within 2-5 working days. If however, this does not arrive before the 16th of November, please let our Customer Service Team know, and we will be happy to look into this for you.
Yasmin
Find Me a Gift Team
“I ordered a hamper for my mum it was ordered on the 9th October to be delivered on the 31st October for the anniversary of my father death I always send her something the wrong address was on the order so I quickly emailed to change the delivery address hamperwell acknowledged this and hopefully all will be ok not only was the hamper not delivered on the correct date I received an email today to say it was going to be delivered to my address but when I’ve checked the tracking number the hamper has now been cancelled as they don’t have a delivery address so my hamper has now been sent back to hamper company very disappointed to say the least”
Hi Maxine,
We’re really sorry to hear about your experience.
Our team has been working to resolve this for you as quickly as possible, and the hamper should have been delivered today.
We truly appreciate your patience whilst we got this sorted.
Many thanks,
Find Me a Gift
Thank you for making us aware of this.
I can see that we sent your EVoucher on the day of your order but have just sent this to you again ( it might be worth checking any spam or junk folders you have, just incase!) We will attempt to contact you directly to ensure you have recevied it this time.
Thank you.
“Not very happy as marks on the print which is very noticeable! This has obviously not been quality checked or rushed before sending. Please can you send me a replacement print.”
This order has been dispatched and will be with you within the delivery timeframe stated in your confirmation. If you have any issues, please contact our customer support team and they will be happy to assist.
Looking into this for you, we can see your order was placed on Saturday, the 6th, with 2-5 working days delivery as advised in your order confirmation. This order is due to be with you latest on the 12th.
“Ordered on a Friday and paid next day delivery for a birthday the following Tuesday. It finally arrived on Thursday. Will not use you again nor recommend you.”
“i ordered a personalised mug for a 21st birthday and a completley blank white mug was sent.
I am still waiting for the mistake to be rectified and the correct item sent.
my order clearly shows the text and colours requested for the personalisation ss i am not sure how this has happended.”
We are sorry to hear this, looking into this for you I can see this was human error and we have since rectified this for you. We apologise for any upset caused.
We are sorry to read that the courier has incorrectly delivered this item. We have resent this for you, hoping this time it arrives promptly and safely with you.
