“No email confirmation of my order, even though money has left my account.
Funnily enough, didn’t receive the gift either.
Ironically, the only correspondence was the request for this review.
I’ve taken a photo of what was received - NOTHING!
Poor is an understatement!”
Thank you for your feedback.
We're so sorry to leave you feeling empty handed this Christmas. I can see your order was placed on the evening of 13th December with a 2–5 working day delivery option. Your goods should arrive by Friday, 20th December, as expected.
We’ll also investigate why you didn’t receive your order confirmation, especially as your email address appears to be correct.
Thank you for bringing this to our attention, we hope you love your gift.
Best wishes,
Michael
“The wrong item was sent to me which was disappointing BUT they did a great job of sorting the problem and refunding me immediately when the item i had ordered was out of stock”
“Package delivered timely and in mostly good condition. Only “critisism” if any would be that the packaging was slightly damaged upon delivery. 9/10 overall.”
Thank you for the feedback Cassie,
We're so pleased to learn that you are happy with your gifts, and that they arrived within a timely manner.
We will take your feedback regarding the packaging on board and relay this to our shipping teams.
Best wishes,
Find Me A Gift
Good afternoon Sharon,
We're so sorry to hear this, thank you for bringing it to our attention and please accept our sincere apologies for this error.
We will reach out to you privately to help you resolve your concerns.
Best wishes,
Find Me A Gift
Thank you for your feedback Mark.
It looks like your goods are in transit, we will message you privately with your tracking info!
Best wishes,
Find Me A Gift
“I ordered two unusual products one has come and is great , my autistic grandson will love it , im still waiting for the other to arrive and im sure he will love that too.”
