“Ordered presents for my nieces 40th birthday. Paid nearly £7 for next day delivery. Order never arrived next day or ever. Customer service terrible, couldn’t care less as soon as they’ve had their money.”
“Misleading advertising, the gift was a voucher for 'The Jazz Cafe' turns out it was an unrelated bar called the jazz cafe in Reading... then it took me multiple email requests to get a refund! Annoying experience and false advertising”
“Do not use this company, even when I sent proof that the item I had ordered was delivered to wrong address they refused to replace or refund my money. Got my bank to refund my money. Very unprofessional company, would definitely advise against ordering from them.”
“Excellent service from start to finish. I was consistently kept informed about every update, and everything was handled accurately and delivered promptly.”
“This experience was purchased for my 22 year old grandson. He very much enjoyed every minute and myself and his granma had the pleasure of watching him together with his mum and dad and 9 year old sister. The biggest disappointment was after being told he would get a digital copy of the experience was that it was blank. When enquired as to why this the case there was no explanation or consolation Not fair at all and not a good reflection on the company operating this”
