Thank you for your feedback. We’re very sorry to hear that you haven’t received your order yet. This isn’t the experience we want for our customers. Please contact us directly with your order details so we can look into this for you and resolve it as quickly as possible.
Yasmin
The Find Me A Gift Team
“Delivered late due to the supplier using Evri, which is known for its delivery issues. Found the same product £19 cheaper on Amazon. Felt ripped off! Won't use again.”
“Very poor communication and no way to get info.
1) payed for a personalised box.... Not recieved any communication for a week... What's Happening I don't know.
2) recieved a book came in a damaged package book was damaged on top... I sent it straight back no communication I want another book”
“The initial response was good, emails etc. including the arrival of the gift certificate. However the respnse to a query has not been quite so good and I'm still waiting for a response, otherthan an automated emails confirming receipt of the query. My query related to content received, not as per the web site, and the price, £10 cheaper from another supplier offering the same experience.”
“I didn’t receive this item because you decided to use EVRI who are the worst courier service in the world. Still haven’t received it so am out of pocket and no gift. Get a better courier if you wanna stay in business”
“I bought a James Bond driving experience which came with a “mystery box”. The box had a frisbee, a microwave teddy that says “new baby” on it and a kid’s Disney sign. None of which I can use. The actual driving experience voucher was only delivered because a stranger knocked on my door and told me she found it on the road! I’m praying the actual experience will be decent, although the reviews are mixed. Don’t think I’ll ever order from here again.”
“I've not actually received any of my gift one was delivered to wrong place so had to be refunded, of which I wanted two more items. And another wasn't sent which was adventurous gift voucher it wasn't sent, ordered it on 3rd of November I had report it and apparently it was re set.”
“Disappointed. Purchased personalised items (birth flower bullet vases) which came with scratches & marks on the glass, were poorly engraved & one vase didn't sit straight (wobbled). Contacted Find Me A Gift 3 times as per their website guidleines over a 3 weeks period (no telephone numner unfortunately). Will see how long refund takes. Would have given one star but other items were satisfactory.”
We can only apologise for any upset caused by this. As advised by our Customer Service Team, once the items have been returned to the address provided, we will be happy to process a refund or replacement. I can advise we do have a contact number you can call if you have any future problems- 01926 818 800.
However, we are happy to hear that the other items in your order were satisfactory.
Yasmin
Find Me a Gift Team
“Order wasn’t correct. I ordered 2 tape measures and one book and received two books and B one tape measures. Disappointed and will be returning a book.”
Hi Liz,
We're very sorry to hear this.
We have investigated further, and someone in the team will reach out to you about your order.
Many thanks
Find Me a Gift
“Activity locations are not updated with accordance to the activity supplier website ( locations advertised no longer available to book at ) long return processing time”
