“Terrible service. Contacted immediately to correct snd incorrect address. Customer service would not correct this and said they had zero way of communicating with their warehouse and I should just hope the item was refused by the address. Do not shop here.”
“Abysmal
I will not use again, their systems are a joke, their pricing is too, it you done have a voucher and are paying with card it's 9.99 but paying with credit on ur account it 10.29 but you can't pay the additional 29p as its below the threshold to pay and need to pay more. Half the vouchers dont work properly and it's just a joke from start to finish.
Avoid at all costs”
“i wsa very pleased withe gifts that arrived. Unfortnately 1 item which I had paid for, obviously, was missing. Still awaiting a reply from Find me a Gift”
“I’m still waiting for my delivery had a message from Evri 3 days ago to say I was getting it on that day still not arrived. So not very happy as it was a gift for someone”
“Still waiting for delivery of my parcel!! Ordered and paid n now my delivery is 3 days over due and the the courier says they will be in touch! I won’t be ordering from a company that uses EVRi for delivery again !!”
Thank you for leaving your feedback Andrew.
I have looked in to your order, it appears that you did not provide us with a door number - Evri has requested you get in touch to provide further information via their Live Chat function.
Please do so at your earliest convenience to avoid further delay.
Best wishes,
Find Me A Gift
“My booking experience was horrendous and I would not recommend buying anything from this site. I certainly won’t again.
The voucher didn’t state that the offer was only for weekdays; it allowed me to book a Saturday. Once I had paid and booked and it’s non-refundable, they got in touch to say that I have to pick a week day. Once top of that, I had to manually book each of the parts of the set by calling to the provider myself. Then, the service provider struggled to redeem it & I just forwarded all 3 different emails with various codes find me a gift sent, so that they can try all of them and see which one works ( the one that was supposed to, didn’t). Then, on the day, each piece of the service asked me to pull up that voucher again because they don’t communicate with each other (and that is terrible because I don’t which of the sent numbers was the real one). On top of that, the activity store email wasn’t working for 2 emails I sent & the date I had initially booked (that their page allowed to book) was not actually allowed to be booked in advance, so I had to wait a month to make the booking.
Just call the provider directly, this voucher service is useless.”
Thank you for providing us with your feedback.
We sincerely apologise that you are disappointed with your gift. Your chosen activity is set up in such a way that we arrange the entire booking on your behalf, we do not recommend that you contact the experience provider directly as this can cause some confusion over the voucher redemption process. We do state on UseMyGift.com that this activity is only available Monday - Friday when you activated your voucher, we are sorry if this was missed.
If you still require assistance in making your booking please contact us at CustomerSupport@findmeagift.com and we will be happy to assist you.
Best wishes,
Find Me A Gift
“Unfortunately I have not recieved the item. Evri said they delivered but they have not . I was home at the time of arrival and they said it was delivered . With a picture of the driver holding the item in his car, not the usual outside the house when it’s handed to me. I am disputing this with Evri but they are useless in this situation. I suggest using a different service as I am disappointed!”
“Goods still not received despite paying for next day delivery! Disgraceful
When I spoke to customer services about a refund they said I had to give it a few more days to see if it arrived”
“purchased what i believed to a picture framne with a print. All i got was the print. I sent an email making enquiries and all i ever get back is an invite to submit a ewview. So here you are.”
Thank you for your feedback David, we're sorry to hear that you are disappointed with one of your gifts.
The title of this product is "Personalised Swearing Motivational Prints" and we do state on the product that "Frame options available at an additional cost. Colours: Black, White, Light Oak, Dark Oak, Chestnut." we apologise if this was missed. If the goods are no longer suitable you are protected by our 30 days no-questions returns policy.
We're sorry to hear that you have not had a response to your enquiry. I cannot see that we have received this, please could you direct your feedback to customersupport@findmeagift.com
Best wishes,
Find Me A Gift
Thank you for your feedback.
We're sorry that you feel our marketing is too much, but we're pleased that your goods arrived in time. With both Black Friday and the festive season approaching we're sure to keep our customers in the loop with exciting new sales and promotions we have on offer.
Each marketing email will have an "unsubscribe" button on the bottom, please follow this link if you wish to stop receiving these.
Best wishes,
Find Me A Gift
Thank you for providing us this feedback Rebecca.
I cannot see that a refund has been requested, please email us at customersupport@findmeagift.com for further assistance.
Best wishes,
Find Me A Gift
“Tried to redeem voucher same day as buying and told by cashier that the voucher was incorrect and he could not apply the code for me to redeem. Son upset, caused argument, son returned to University more depressed than arriving home for a ‘pick-up’.”
