“purchased what i believed to a picture framne with a print. All i got was the print. I sent an email making enquiries and all i ever get back is an invite to submit a ewview. So here you are.”
Thank you for your feedback David, we're sorry to hear that you are disappointed with one of your gifts.
The title of this product is "Personalised Swearing Motivational Prints" and we do state on the product that "Frame options available at an additional cost. Colours: Black, White, Light Oak, Dark Oak, Chestnut." we apologise if this was missed. If the goods are no longer suitable you are protected by our 30 days no-questions returns policy.
We're sorry to hear that you have not had a response to your enquiry. I cannot see that we have received this, please could you direct your feedback to customersupport@findmeagift.com
Best wishes,
Find Me A Gift
Thank you for your feedback.
We're sorry that you feel our marketing is too much, but we're pleased that your goods arrived in time. With both Black Friday and the festive season approaching we're sure to keep our customers in the loop with exciting new sales and promotions we have on offer.
Each marketing email will have an "unsubscribe" button on the bottom, please follow this link if you wish to stop receiving these.
Best wishes,
Find Me A Gift
Thank you for providing us this feedback Rebecca.
I cannot see that a refund has been requested, please email us at customersupport@findmeagift.com for further assistance.
Best wishes,
Find Me A Gift
“Tried to redeem voucher same day as buying and told by cashier that the voucher was incorrect and he could not apply the code for me to redeem. Son upset, caused argument, son returned to University more depressed than arriving home for a ‘pick-up’.”
“These tipsy glasses are badly made, look and feel cheap and not at all like they look on the picture. They look like a "second" and have different size bowls. They are a joke and not in the way intended.”
Thank you for providing us with this feedback.
We're sorry to hear that you are not satisfied with your gift. Fortunately you are covered by our 30 days returns policy - I have issued you with a returns label where you will be able to request a refund or a replacement gift.
Please accept our apologies for any disappointment.
Best wishes,
Find Me A Gift
“The items were delivered to an old address, not sure how. The customer service was not helpful, caring or even clear. After a few emails it was clear they took my money and past that I can jog on. Save yourself from pointless drama, but elsewhere online!!”
Thank you for your feedback Kirsten,
Please may you kindly get in contact with us and we will be happy to check where this order is and assist further if needed.
Kind regards
Find Me A Gift
“Ordered a personalised glass bauble the writing was barely visible so tiny & had a flaw inside have requested refund told to return but appears I have to pay the cost maybe it will be refunded but expected a free shipping label not impressed will not use this site again”
Thank you for taking the time to leave us this feedback.
Please accept our sincere apologies for any disappointment with your gift.
Our returns policy states that we accept returns within 30 days of purchase for a full refund. Since the item is being returned to our offices for fault investigation, we do not provide a prepaid return label. However, any delivery fees will be reimbursed along with a full refund once we receive the item.
Best wishes,
Find Me A Gift
