“Its been 2 weeks since ordering and still no sign of your couriers delivering the product. They just say it's with is and will be out for delivery soon.
Xmas just around the corner, likely i will find something else now and request a refund. Funny how you ask for a review but never checked its been delivered.”
“I had one of these bought for me for my birthday by my Son back in April, I went to the website to pick something for my Wife and I to do before Christman only to find out the voucher ran out on 1st December, 7 months after it was bought, all other vouchers I've been bought in the past always last for a year before you have to use them or extend them, not even a reply from this company after I messaged them as to why they don't honour these vouchers for a year.... waste of money!”
“Secret Santa gift ordered on 06/12 with 2-5 working day delivery. Tomorrow is 5 working days, just checked order status and one product is showing as to be dispatched in 4 days time and the second is still being processed! If you want a gift to arrive in time, choose somewhere else!”
Thank you for your feedback Peter.
We're very sorry but it looks like your order has got lost in transit. We will re-ship these to you this afternoon, please accept our apologies.
Best wishes,
Find Me A Gift
Thank you for your feedback Abby-Lea.
It looks like your order must have got lost in transit, please accept our apologies. I have asked our warehouse to re-send the order to you this afternoon.
Best wishes,
Find Me A Gift
Thank you for your feedback Natalie.
You requested standard shipping within 3-5 business days, please allow until the 5th day (Friday this week) for this to arrive.
Best wishes,
Find Me A Gift
Thank you for your feedback Alan.
I can see that you messaged us a couple of hours ago, we respond to customers in order of the longest waiting so we're sorry you haven't had a response yet.
I can see that your goods have been marked as delivered on Monday, we will message you privately with your tracking.
Best wishes,
Find Me A Gift
Posted 9 months ago
Hi Alan.
You can track your order on the below link:
https://www.evri.com/track/parcel/H04QTA0000295859/details
Thank you for taking the time to leave your feedback Marie.
I can see that your goods have been lost in transit, please accept our sincere apologies for this. We will get a replacement gift sent out to you right away!
Best wishes,
Find Me A Gift
“Would've been a fab review but a technical glitch meant the website amalgamated teh delivery address with the billing address so we most likely won't receive it and the company have said there's nothing they can do. I was going to purchase more gifts but not now”
Thank you for providing us with your feedback.
Sadly it's true that we cannot alter a delivery address until a delivery attempt has been made, particularly with couriers being so busy this time of year. However I can see that your order was shipped to a valid UK address and has been marked as due for delivery today.
If you require any assistance or you have any questions please reach out to customer support.
Best wishes,
Find Me A Gift
“For some reason it was delivered to my old address (well my old neighbours house) which paypal reverted to. I immediately tried to change the address after the order was placed but there was no option to cancel the order and reorder. So I've lost the money, customer services were basically like tough luck.”
“Ordered before the specified time on a Friday and Paid for next day delivery as desperately needed items for the next day, items still not received and no reply from email I sent on Saturday querying where my package is”
“Was disappointed with angel gift that I ordered. The globe bit that the photo is in is so tiny that you can not even see a photo in it at all, even with magnifying glass.”
“I ordered a number of items for which I paid via PayPal. Following the order I received an email to say the majority of the order was not available and I would be refunded and this would take approximately 10 days. I appreciate if the order couldn't be fulfilled but to then have to wait 10 days for the refund doesn't seem right.
The only item that was in stick, when it arrived was damaged and dirty.”
Thank you for providing us with this feedback.
We're sorry to have disappointed you by running out of stock for some of your order. Please don't worry, refunds are issued immediately after we discover we are unable to fulfill orders, however, these do take 3-5 days to clear subject to your bank.
Please provide images of the items that arrived in poor condition to photos@findmeagift.co.uk and we will investigate.
Best wishes,
Find Me A Gift
“Despite paying extra for next day delivery I still haven’t received my purchase one week on. According to their website it is still being ‘processed’. Had to buy something else now as they didn’t arrive in time for family party. There is no facility to cancel my order so I expect I will now need to pay more delivery to return it!!”
