“Would've been a fab review but a technical glitch meant the website amalgamated teh delivery address with the billing address so we most likely won't receive it and the company have said there's nothing they can do. I was going to purchase more gifts but not now”
Thank you for providing us with your feedback.
Sadly it's true that we cannot alter a delivery address until a delivery attempt has been made, particularly with couriers being so busy this time of year. However I can see that your order was shipped to a valid UK address and has been marked as due for delivery today.
If you require any assistance or you have any questions please reach out to customer support.
Best wishes,
Find Me A Gift
“For some reason it was delivered to my old address (well my old neighbours house) which paypal reverted to. I immediately tried to change the address after the order was placed but there was no option to cancel the order and reorder. So I've lost the money, customer services were basically like tough luck.”
“Ordered before the specified time on a Friday and Paid for next day delivery as desperately needed items for the next day, items still not received and no reply from email I sent on Saturday querying where my package is”
“Was disappointed with angel gift that I ordered. The globe bit that the photo is in is so tiny that you can not even see a photo in it at all, even with magnifying glass.”
“I ordered a number of items for which I paid via PayPal. Following the order I received an email to say the majority of the order was not available and I would be refunded and this would take approximately 10 days. I appreciate if the order couldn't be fulfilled but to then have to wait 10 days for the refund doesn't seem right.
The only item that was in stick, when it arrived was damaged and dirty.”
Thank you for providing us with this feedback.
We're sorry to have disappointed you by running out of stock for some of your order. Please don't worry, refunds are issued immediately after we discover we are unable to fulfill orders, however, these do take 3-5 days to clear subject to your bank.
Please provide images of the items that arrived in poor condition to photos@findmeagift.co.uk and we will investigate.
Best wishes,
Find Me A Gift
“Despite paying extra for next day delivery I still haven’t received my purchase one week on. According to their website it is still being ‘processed’. Had to buy something else now as they didn’t arrive in time for family party. There is no facility to cancel my order so I expect I will now need to pay more delivery to return it!!”
“Terrible service. Contacted immediately to correct snd incorrect address. Customer service would not correct this and said they had zero way of communicating with their warehouse and I should just hope the item was refused by the address. Do not shop here.”
“Abysmal
I will not use again, their systems are a joke, their pricing is too, it you done have a voucher and are paying with card it's 9.99 but paying with credit on ur account it 10.29 but you can't pay the additional 29p as its below the threshold to pay and need to pay more. Half the vouchers dont work properly and it's just a joke from start to finish.
Avoid at all costs”
“i wsa very pleased withe gifts that arrived. Unfortnately 1 item which I had paid for, obviously, was missing. Still awaiting a reply from Find me a Gift”
“I’m still waiting for my delivery had a message from Evri 3 days ago to say I was getting it on that day still not arrived. So not very happy as it was a gift for someone”
“Still waiting for delivery of my parcel!! Ordered and paid n now my delivery is 3 days over due and the the courier says they will be in touch! I won’t be ordering from a company that uses EVRi for delivery again !!”
Thank you for leaving your feedback Andrew.
I have looked in to your order, it appears that you did not provide us with a door number - Evri has requested you get in touch to provide further information via their Live Chat function.
Please do so at your earliest convenience to avoid further delay.
Best wishes,
Find Me A Gift
“My booking experience was horrendous and I would not recommend buying anything from this site. I certainly won’t again.
The voucher didn’t state that the offer was only for weekdays; it allowed me to book a Saturday. Once I had paid and booked and it’s non-refundable, they got in touch to say that I have to pick a week day. Once top of that, I had to manually book each of the parts of the set by calling to the provider myself. Then, the service provider struggled to redeem it & I just forwarded all 3 different emails with various codes find me a gift sent, so that they can try all of them and see which one works ( the one that was supposed to, didn’t). Then, on the day, each piece of the service asked me to pull up that voucher again because they don’t communicate with each other (and that is terrible because I don’t which of the sent numbers was the real one). On top of that, the activity store email wasn’t working for 2 emails I sent & the date I had initially booked (that their page allowed to book) was not actually allowed to be booked in advance, so I had to wait a month to make the booking.
Just call the provider directly, this voucher service is useless.”
Thank you for providing us with your feedback.
We sincerely apologise that you are disappointed with your gift. Your chosen activity is set up in such a way that we arrange the entire booking on your behalf, we do not recommend that you contact the experience provider directly as this can cause some confusion over the voucher redemption process. We do state on UseMyGift.com that this activity is only available Monday - Friday when you activated your voucher, we are sorry if this was missed.
If you still require assistance in making your booking please contact us at CustomerSupport@findmeagift.com and we will be happy to assist you.
Best wishes,
Find Me A Gift
“Unfortunately I have not recieved the item. Evri said they delivered but they have not . I was home at the time of arrival and they said it was delivered . With a picture of the driver holding the item in his car, not the usual outside the house when it’s handed to me. I am disputing this with Evri but they are useless in this situation. I suggest using a different service as I am disappointed!”
“Goods still not received despite paying for next day delivery! Disgraceful
When I spoke to customer services about a refund they said I had to give it a few more days to see if it arrived”
