“I emailed to say the address was wrong within 15 mins of purchasing, then no one has got back to me after doing it a second time. I havent received my parcel and the money was taken.”
“Sent me the wrong item. Have submitted a form to customer services. Been over 24 hours without a reply so far. I'll amend my review when I receive my resolution.”
“Completely confused by this item which I didn't order. It's a welcome to the new baby set of assorted junk, which is surprising as my wife and I are if retirement age.”
“I recently purchased a personalised frame from this Company and it came and was damaged due to poor packaging. They did offer to replace the item but I then had to send it back at my own cost which was £6.49 which I have to say that I was aggrieved at and the same could happen again.
Martin Lewis in his show on Tuesday covered this and clearly stated that the Retailer should cover the return postage costs when an item is damaged.
I do feel that this is poor whilst I am a first-time customer and won’t buy from your company again and my review has reflected this.
I have recently had surgery and so buying this online should have been easy for me, but then I find myself having to trail to the Post Office through no fault of my own.
I’m not a very happy customer.”
“Upon submitting my order I forgot to apply the discount code I had been given, so I contacted Find Me A Gift to see if they could reimburse the difference to me. However, I was told the could not do this. Unsure why? No full explanation, leaving me somewhat disappointed. Will not use again. Poor customer service as first time customer.”
