F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,068 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,068 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

Visit Website

F.Hinds 5 star review on 14th August 2025

2956

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So obviously I wasn't the priority (on this occasion) although I was in December!!!! Yes, I get that there was a big sale happening when I was in the shop (and that wasnt me) But both sales assistants serving the one customer and others ignored was a bit of a downer. Yes we got there in the end. And I made a small sale. Really like the shop and there is always something that we'd like. Just service was a bit lacking this time”

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Posted 13 hours ago

“Very helpful and pleasant staff”

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(Stockton-on-Tees) - Posted 1 day ago

“Found ring online but didn't have one in stock,visited shop to order ring and for sizing,staff were helpful and had a fair knowledge of item required,order went through smoothly and available for collection a day earlier than expected.collected without fuss,would certainly use shop again.”

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Posted 2 days ago

“Staff very nice and helpful.”

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(Clacton-on-Sea) - Posted 2 days ago

“Very quick service Helpful staff”

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(Horsham) - Posted 3 days ago

“The ladies that served very helpful and kind but especially patient with me as I eas unsure of which ring to buy they advised me and I'm confident I purchased the right ring fingers crossed lol”

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(Cambridge) - Posted 4 days ago

“Staff were very polite and helpful, everything was explained to me and I left the shop satisfied and happy with the service I received”

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(Brierley Hill) - Posted 5 days ago

“Staff were very pleasant and very helpful.”

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(Braintree) - Posted 6 days ago

“Great Customer Service. Just cannot fault it. EXCELLENT”

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(London) - Posted 1 week ago

“Excellent service”

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(Stamford) - Posted 1 week ago

“It was late this evening ,the shop is nearly close we arrived at20:30pm .I can see that the sales lady who assist us is tired but the smile on her face still brightens the customers as still a lot of customers were inside the shop .I an very please to the service that she provided .She was very kind to us and makes everyone happy inside the shop .Bless you and thank you so much”

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Posted 1 week ago

“The staff were welcoming and made my daughter feel at ease. The lady explained everything clearly and explained what was happening at each stage of the process.”

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(Luton) - Posted 1 week ago

“I was served by Rebecca today who I found to be very friendly and helpful. Would definitely go back.”

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(Norwich) - Posted 1 week ago

“They are always busy so I guess they provide a top service. I had to go back three days in a row to get my watch as they was always busy . I finally got it and Iam very pleased with it”

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(Blackpool) - Posted 1 week ago

“I visited the shop in Braintree to obtain a new battery for my watch. The shop was busy and I was not served immediately but the staff kept in touch when they would be available to serve me and apologised. The young lady who served me changed the battery and helped me set up a life time guarentee. So far the watch is running fine........”

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(Braintree) - Posted 1 week ago

“Very quick and easy to purchase. Good value for money and wide range of options.”

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(Derby) - Posted 1 week ago

“Very happy made my Daughter feal at ease when having her 1st ear piercings done will continue to use for future piercing and jewellery very clean and sterile”

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Posted 2 weeks ago

“Lovely store, friendly and helpful staff”

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(Milton Keynes) - Posted 2 weeks ago

“I had already chosen the watch I wanted, the assistant was very competent showed me tha watch gave me the options for buying it , very happy with the service I was given .”

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(Taunton) - Posted 2 weeks ago

“Absolutely brilliant staff, both our girls had their ears pierced today and I found the whole experience calmer, clean and professional, a plus was the price is much more competitive! Definitely get your ears peirce @ Lakeside.”

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(Thurrock) - Posted 3 weeks ago

F.Hinds is rated 4.9 based on 62,068 reviews