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F.Hinds Reviews

4.9 Rating 62,278 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,278 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 20th April 2026
Anonymous
F.Hinds 5 star review on 19th April 2026
Marie B
F.Hinds 5 star review on 19th April 2026
Phillip W
F.Hinds 4 star review on 19th April 2026
Anonymous
F.Hinds 5 star review on 18th April 2026
Jane T
F.Hinds 5 star review on 18th April 2026
Colleen M
F.Hinds 5 star review on 17th April 2026
Anonymous
3097
Anonymous
Anonymous  // 01/01/2019
A very positive experience shopping with F.Hinds. Very helpful staff. Thank you
Helpful Report
(Manchester) - Posted 2 years ago
Always helpful with repairs. I took a particularly different diamond ring into day. Although it was stated that one like this had never been repaired it would be sent off with a full description of the ring and what repairs would be needed. A long time was spent looking at this item and writing the description. Other repairs were treated just the same and and a possible answer to the outcome was given to me. Well done,
Helpful Report
(Reading) - Posted 2 years ago
I liked the communication and service in the store.lt was a pleasure to buy a gift in this store.Polite and nice sellers. Thanks.It was wonderful and l enjoyed being in the store F. Hinds.
Helpful Report
(Worthing) - Posted 2 years ago
My shopping experience with F Hinds was excellent the assistant was very helpful and attentive most enjoyable experience. I will definitely be shopping at F. Hinds again.
Helpful Report
Posted 2 years ago
Pleasant and knowledgeable staff
Helpful Report
(Bishop's Stortford) - Posted 2 years ago
Good service and very pleasant
Helpful Report
(Mansfield) - Posted 2 years ago
thank you for the lady who assisted me.
Helpful Report
Posted 2 years ago
Wonderful staff very helpful. Love shopping in there
Helpful Report
(Braintree) - Posted 2 years ago
Very professional and helpful will definitely shop there again very friendly staff
Helpful Report
(Stroud) - Posted 2 years ago
Super friendly staff and great service.
Helpful Report
(Dover) - Posted 2 years ago
The staff was fantastic in showing me several different rings to help make the decision of an engagement ring easier.
Helpful Report
(Stockport) - Posted 2 years ago
Excellent value and a good range of products with first class service from friendly staff
Helpful Report
Posted 2 years ago
Ring fixed and quickly. Great store customer service. Staff friendly and helpful.
Helpful Report
(London) - Posted 2 years ago
Thank you for your help
Helpful Report
(Uxbridge) - Posted 2 years ago
The ladies serving were so helpful, patient and friendly. They even found me the perfect ring. It made our purchase really special.
Helpful Report
(Dartford) - Posted 2 years ago
Overall an excellent store but with some shortcomings. Very happy with the quality of items I have purchased so returned today for a replacement battery after nearly 2 years which I have paid for a watch lifetime supply of. Customer service was poor from the assistant who served me - little to no eye contact, voice hardly audible so I couldn't really hear what was being said and a rather sullen attitude came across. Maybe it wasn't a good day for the assistant so I'm prepared to accept it as a one-off. I would recommend F Hinds as a great store with very well priced quality goods.
Helpful Report
(Weston-super-Mare) - Posted 2 years ago
Very happy with birthday gift staff very helpful
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(Solihull) - Posted 2 years ago
Good customer service 👍
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(Milton Keynes) - Posted 2 years ago
Great service and such lovely staff, very friendly and helpful. Store is bright and spacious with some lovely items.
Helpful Report
(Middlesbrough) - Posted 2 years ago
The store at Milton Keynes ordered a ruby and diamond bracelet for me (a gift for my wife). It only took a week and all the staff were very helpful with advice on cleaning and warranty etc. The price I thought was very good for such a hard to find item and most important, my wife is very happy. Thank you to all the Hinds staff for their professionalism, can highly recomend them.
Helpful Report
(Milton Keynes) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,278 reviews