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F.Hinds Reviews

4.9 Rating 62,243 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,243 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

Visit Website
Received first class service.
Helpful Report
(Banbury) - Posted 11 months ago
Professional and polite staff, ready to help.
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(Darlington) - Posted 11 months ago
I didn't realise that Chapelle at Designer Outlet , Bridgen was Hinds !! Good customer service, item not in stock but delivered next day.
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Posted 11 months ago
The lady was very helpful, wouldn't let me buy a watch that wasn't working properly, so happy with that and bought another watch instead, than you so much for your help
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(Brierley Hill) - Posted 11 months ago
Very good and friendly service
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Posted 11 months ago
Very polite, attentive staff, and although being a busy day, looked after me well.
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(Burton Upon Trent) - Posted 11 months ago
Good value and quick after an initial querying of my lifetime battery guarantee
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(Southampton) - Posted 11 months ago
Excellent service
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Posted 11 months ago
I have had a lifetime watch battery card for many years and every time the service is brilliant with today being even better than usual. My watch had a new battery fitting completed within 3 minutes of walking into the shop. Additionally the gentleman who served me gave me some useful tip to help as the battery needs replacing more frequently due to the age of the watch, which I very much appreciated.
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(Swindon) - Posted 11 months ago
I ordered a custom ring. The staff were so helpful and gave suggestions that helped. I was so pleased with the service start to finish. And loved the ring.
Helpful Report
(Wolverhampton) - Posted 11 months ago
The young lady who served us was very helpful and a got exactly the watch I wanted
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(Blackpool) - Posted 11 months ago
Very happy with the service. Helpful and brought wanted I went in for.
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(Southampton) - Posted 11 months ago
I’ve been in twice in the last couple of weeks and the staff are always so lovely and helpful!
F.Hinds 5 star review on 20th March 2025
Helpful Report
(Hereford) - Posted 11 months ago
Friendly staff, very helpful
Helpful Report
(Weston-super-Mare) - Posted 11 months ago
Excellant service from Vivi , will Definitly shop at Great Yarmouth again
Helpful Report
(Great Yarmouth) - Posted 11 months ago
Very friendly and helpful staff.
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Posted 11 months ago
First class service as usual.always very polite and helpful.
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(Dover) - Posted 11 months ago
Prompt and efficient service
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(Staines-upon-Thames) - Posted 11 months ago
Very nice service and some professionalism
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(Southampton) - Posted 11 months ago
Good customer service. Helpful and pleasant.
Helpful Report
(Gosport) - Posted 11 months ago
F.Hinds is rated 4.9 based on 62,243 reviews