F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,243 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,243 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 12th March 2026

3087

Anonymous

Anonymous // 01/01/2019

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“When I dropped off item got repair person was knowledgeable polite and clear. Took a time to do actual repair work. When called for update’s, the first time, staff were reassuring about how things were going. Second call staff appeared uninterested and had were not able to be clear about why it was still not returned When eventually returned to store staff member could not find it and was not able to give any information about the repair. Came across as very inexperienced When it was received it was repaired to a satisfactory standard.”

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(Patchway) - Posted 10 months ago

“Replac ed watch battery, fast and courteous service thankyo”

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(Hereford) - Posted 10 months ago

“Very helpful . Ordered size ring l required . Came in time . Fits perfectly . Thank you”

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(Yeovil) - Posted 10 months ago

“Excellent service from both stores (Swansea and Merthyr) xx”

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(Swansea) - Posted 10 months ago

“The gentleman was very helpful and patient.”

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(Wellingborough) - Posted 10 months ago

“Happy with life time watch battery service, quickness.”

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(Chippenham) - Posted 10 months ago

“The young lady who served us (Sarah ) was very helpful and ordered what I wanted Good customer service”

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(Wakefield) - Posted 10 months ago

“Really helpful service - thanks so much”

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(Cheltenham) - Posted 10 months ago

“Staff at Hinds always friendly,polite & professional. I've shopped at Hinds for many years & will continue to do so”

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(Hastings) - Posted 10 months ago

“Assistant was polite and helpful. Product is also fab, love it ! Can't complain on the price, either.”

F.Hinds 5 star review on 19th April 2025

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Posted 10 months ago

“Exceptional Service and Quality Products”

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(Bury) - Posted 10 months ago

“Lovely staff and most helpful”

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(Hull) - Posted 10 months ago

“The assistant was very helpful, went out the back to see if there were any other clocks we may have liked.”

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(Taunton) - Posted 10 months ago

“Good customer service in the Clacton store, service was also very quick”

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(Clacton-on-Sea) - Posted 10 months ago

“Very helpful with my watch battery problem”

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(Trowbridge) - Posted 10 months ago

“Very good customer service”

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(Letchworth Garden City) - Posted 10 months ago

“Purchased a new Seiko watch The staff member was very knowledgeable & friendly. He set the watch up for me & explained everything. Brilliant service”

F.Hinds 5 star review on 12th April 2025

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(Crystal Peaks) - Posted 11 months ago

“Always greater with a smile and treated professionally, Ashley and his team always meet expectations.”

F.Hinds 5 star review on 11th April 2025

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(Norwich) - Posted 11 months ago

“Arrived 8 minutes early for appointment and was told very abruptly and quite rudely to leave the store and come back despite there only being 1 other couple in the store. Lady doing the actual ear piercing was very nice and engaging.”

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(Berkshire) - Posted 11 months ago

“Great service. Very helpful”

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(Basildon) - Posted 11 months ago

F.Hinds is rated 4.9 based on 62,243 reviews