F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,201 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,201 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 13th January 2026

3050

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service, very helpful.”

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(Staines-upon-Thames) - Posted 11 months ago

“Very helpful in every way no problem at all”

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(Trowbridge) - Posted 11 months ago

“Very helpful and excellent service”

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(Folkestone) - Posted 11 months ago

“Even though it was a small job lady was very nice and helpful”

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(Clacton-on-Sea) - Posted 11 months ago

“I went in last week to have a battery placed in a watch. It was all very efficient and the member of staff was helpful.”

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(Carmarthen) - Posted 11 months ago

“Very good service”

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(Reading) - Posted 11 months ago

“Very helpful and friendly, thank you, I’ll be back !”

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(Stroud) - Posted 11 months ago

“Great service from start to finish ,never in a rush to get a sale ,was just there to listen to what we wanted and advise us on everything we tried on ,also got us to try other sizes to make sure we where happy to order with confidence,gave us advice on long term care and all insurance was explained,when we left very happy and when we turned up to pick them up they fit perfectly.”

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(Scunthorpe) - Posted 11 months ago

“The young lady who served me was polite friendly and very helpful I got exactly what I needed and even gif wrapped too! Excellent service 5*”

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(Woking) - Posted 11 months ago

“I was greeted by a very pleasant gentleman who dealt with fitting a new battery to my watch straight away.”

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(High Wycombe) - Posted 11 months ago

“Polite, all 3; charming and friendly assistants. The young lady who originally dealt with my browsing queries had such a charming manner, that although I was only browsing, it encouraged me to go back and following up my queries further with a seconds young lady who explained all the technicalities of the items I was interested in.”

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(Waltham Cross) - Posted 11 months ago

“Very courteous service”

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(Braintree) - Posted 11 months ago

“Always pleasure to visit this shop ,with very professional and polite staff”

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(Cheltenham) - Posted 11 months ago

“Helpful staff. Speedy and efficient and good choice of ear rings”

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(Stafford) - Posted 11 months ago

“Very professional and friendly helpful in finding me the ring I wanted.”

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(Stafford) - Posted 11 months ago

“Welcoming, friendly and very helpful member of staff who gave good advice aiding me in the selection of necklace and matching earrings.”

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(Gloucester) - Posted 11 months ago

“Staff very helpful and went above and beyond”

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(Newport) - Posted 11 months ago

“Great customer service”

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(Braintree) - Posted 11 months ago

“Excellent as always”

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(Cirencester) - Posted 11 months ago

“Found that I brought two present but only one was rapped up for a gift. Not happy.”

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(London) - Posted 11 months ago

F.Hinds is rated 4.9 based on 62,201 reviews