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F.Hinds Reviews

4.9 Rating 62,203 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,203 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 13th January 2026
Katie P
F.Hinds 5 star review on 13th January 2026
Donna O
F.Hinds 5 star review on 13th January 2026
Debra T
F.Hinds 5 star review on 12th January 2026
Sandra M
F.Hinds 5 star review on 12th January 2026
Chris M
F.Hinds 5 star review on 11th January 2026
Stephen V
F.Hinds 5 star review on 11th January 2026
Trudy M
3050
Anonymous
Anonymous  // 01/01/2019
The customer service in F Hinds was lovely. Very friendly and helpful. I made my purchase with ease and was very pleased with the experience.
Helpful Report
(Bracknell) - Posted 1 year ago
I only went into the shop for a watch battery replacement but the member of staff who fitted it could not have been more helpful. I could not have been better treated if I had been a ‘big’ spender.
Helpful Report
(Hertford) - Posted 1 year ago
Everyone that served me in the Reading and Exeter branches were personable and helpful, and very apologetic when the order was placed incorrectly. Advising on different carats before placing the order would have avoided this, but I'm happy with the products at the end.
Helpful Report
(Reading) - Posted 1 year ago
Assistant was very helpful. Quick service, it rushed to make any decisions
Helpful Report
(Folkestone) - Posted 1 year ago
The staff in the shop were helpful & friendly
Helpful Report
(Stroud) - Posted 1 year ago
Very professional and helpful staff members
Helpful Report
(Banbury) - Posted 1 year ago
Very lovely service and staff! So friendly and willing to help
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(Weston-super-Mare) - Posted 1 year ago
Served straight away, very friendly lady and was happy to show me the items I was interested in. Very happy.
Helpful Report
(Clacton-on-Sea) - Posted 1 year ago
My recent visit to the Ashford branch was effective and the staff were very helpful and efficient.
Helpful Report
(Ashford) - Posted 1 year ago
Knowledgeable,helpful
Helpful Report
(Taunton) - Posted 1 year ago
Welcoming staff who were quick to serve, providing a quality experience.
Helpful Report
(Ashford) - Posted 1 year ago
Great service Friendly and helpful
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(Yate) - Posted 1 year ago
Very helpfull and informative staff and manager.
Helpful Report
(Cirencester) - Posted 1 year ago
Kind friendly customer service.
Helpful Report
(Sheffield) - Posted 1 year ago
Liam has been so very helpful when we were looking for our wedding rings, the experience was better that other jewellers. He made the difference and offered excellent advice and assurance. Liam is the reason why we bought our rings from you. We like Liam.
Helpful Report
(Derby) - Posted 1 year ago
Very friendly and efficient service.
Helpful Report
(Carmarthen) - Posted 1 year ago
Assistant at King Fisher shopping centre Redditch was very helpful, courteous and very pleasant.
Helpful Report
(Redditch) - Posted 1 year ago
The staff are friendly and professional. I highly recommend them especially if you are seeking something special.
Helpful Report
(Bury) - Posted 1 year ago
I was very happy with my purchase today
Helpful Report
(Norwich) - Posted 1 year ago
Very friendly, helpful and professional sales lady
Helpful Report
(Crawley) - Posted 1 year ago
F.Hinds is rated 4.9 based on 62,203 reviews