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F.Hinds Reviews

4.9 Rating 62,203 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,203 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 13th January 2026
Katie P
F.Hinds 5 star review on 13th January 2026
Donna O
F.Hinds 5 star review on 13th January 2026
Debra T
F.Hinds 5 star review on 12th January 2026
Sandra M
F.Hinds 5 star review on 12th January 2026
Chris M
F.Hinds 5 star review on 11th January 2026
Stephen V
F.Hinds 5 star review on 11th January 2026
Trudy M
3050
Anonymous
Anonymous  // 01/01/2019
Very professional, knowledgeable and helpful.
Helpful Report
(Watford) - Posted 1 year ago
Exelent service
Helpful Report
(Darlington) - Posted 1 year ago
The man was very friendly and very helpful in helping find a watch
Helpful Report
(High Wycombe) - Posted 1 year ago
The Ladies in the team were absolutely outstanding helping me with my enquiry and my purchase today! I cannot speak highly enough of their professionalism, knowledge and Customer service skills.
Helpful Report
(Newport) - Posted 1 year ago
We always use Hinds for all our jewellery purchases. The staff at the Braintree store are so helpful and patient, I take a long time to make my mind up sometimes when I am buying gifts. They always find me something suitable for the occasion.
Helpful Report
(Braintree) - Posted 1 year ago
Customer service is excellent. I would always recommend F. Hinds. Cary at meadowhall is always very helpful.
Helpful Report
(Sheffield) - Posted 1 year ago
Very much appreciate
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(Cwmbran) - Posted 1 year ago
I wanted a ring for my granddaughter. The lady in the shop was excellent; she found the perfect ring. Luckily my grand daughter loved it. Shes 16 tomorrow. Thankyou for your help
Helpful Report
(Liverpool) - Posted 1 year ago
PERFECT...
Helpful Report
(Darlington) - Posted 1 year ago
Love the new premises and staff very friendly and helpful looking forward to visiting again .
Helpful Report
(Yate) - Posted 1 year ago
Good friendly efficient service
Helpful Report
(Torquay) - Posted 1 year ago
Efficient, pleasant and helpful staff
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(Berkshire) - Posted 1 year ago
Very helpfull good service good not for more
Helpful Report
(Cambridge) - Posted 1 year ago
Great website, decided to click & collect, very helpful staff who wanted to make sure i had chosen the correct product
Helpful Report
(Waltham Cross) - Posted 1 year ago
Lovely selection and Friendly staff
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(High Wycombe) - Posted 1 year ago
Pleasant, helpful staff able to answer all queries
Helpful Report
(Woking) - Posted 1 year ago
Staff at the Huddersfield store are always polite, helpful and chatty!
Helpful Report
(Huddersfield) - Posted 1 year ago
Very good, no problems, everything sorted, and helpful with a quiery.
Helpful Report
(Braintree) - Posted 1 year ago
Extremely helpful, and very knowledgeable of their products. Such friendly staff and create a good repor with all customers.
Helpful Report
(Swansea) - Posted 1 year ago
We always have good and courteous service from the staff.
Helpful Report
(Crawley) - Posted 1 year ago
F.Hinds is rated 4.9 based on 62,203 reviews