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F.Hinds Reviews

4.9 Rating 62,205 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,205 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 13th January 2026
Katie P
F.Hinds 5 star review on 13th January 2026
Donna O
F.Hinds 5 star review on 13th January 2026
Debra T
F.Hinds 5 star review on 12th January 2026
Sandra M
F.Hinds 5 star review on 12th January 2026
Chris M
F.Hinds 5 star review on 11th January 2026
Stephen V
F.Hinds 5 star review on 11th January 2026
Trudy M
3050
Anonymous
Anonymous  // 01/01/2019
Extremely helpful, and very knowledgeable of their products. Such friendly staff and create a good repor with all customers.
Helpful Report
(Swansea) - Posted 1 year ago
We always have good and courteous service from the staff.
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(Crawley) - Posted 1 year ago
Always find a good selection of gifts and friendly, helpful staff
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(Basingstoke) - Posted 1 year ago
This is my favourite jewellers especially in New Malden and I would recommend them to everyone they ALWAYS do such a Great job Lovely and friendly staff.
Helpful Report
(New Malden) - Posted 1 year ago
Excellent advice, service and professionalism from both members of staff
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(Stroud) - Posted 1 year ago
Staff are very friendly and helpful. We didn't have to wait for my batteries on two watches to be replaced.
Helpful Report
(Southampton) - Posted 1 year ago
Had a faulty item gave a new one in place no quibble
Helpful Report
(Cardiff) - Posted 1 year ago
Excellent service, received 3 rings back in quick time
Helpful Report
(Sheffield) - Posted 1 year ago
It's really nice watch suite me well and the staff was nice
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(Shrewsbury) - Posted 1 year ago
The staff were very helpful and friendly.
Helpful Report
(Evesham) - Posted 1 year ago
I accidentally turned my earring black using a sterilising solution , thankfully the ladies in Store managed to help , they gave my jewellery a dip and included in the cost was a bath solution to try at home .. thankfully my jewellery came back like new .. one pair of earring was a present from my granddaughter so had sentimental value.. am so grateful for you help Today ❤️
Helpful Report
(Crawley) - Posted 1 year ago
Dealing with Hinds has been an absolute pleasure. The service received was excellent and the staff are always friendly and efficient.
Helpful Report
(Horsham) - Posted 1 year ago
Staff member didn't think outside the box on a possible solvable problem I had with proof of purchase.For the sake of £20 I just bought another watch battery.
Helpful Report
(Havant) - Posted 1 year ago
A great range of earrings. Very friendly staff.
Helpful Report
(Dartford) - Posted 1 year ago
Very happy with my items... Always come to F.Hinds for children's earrings as the ladies are always friendly and smiling and do anything they can to help. Many Thanks
Helpful Report
(Nuneaton) - Posted 1 year ago
Just took my best watch to have a new battery. I was reminded of my lifetime service to my watch regarding the battery. Nice sales assistant. Great service
Helpful Report
(Ramsgate) - Posted 1 year ago
Quality jewelleries, i recommend them to give the best😇
Helpful Report
(Gloucester) - Posted 1 year ago
Always friendly and happy to help. Gives good advice and opinions to choose .
Helpful Report
(Waltham Cross) - Posted 1 year ago
Friendly staff and no trouble exchanging a ring
Helpful Report
(Weymouth) - Posted 1 year ago
Staff very pleasant & helpful,. Thought replacing a battery for watch, was expensive,.
Helpful Report
(Evesham) - Posted 1 year ago
F.Hinds is rated 4.9 based on 62,205 reviews