F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Hillingdon
Rating: 4.87

4.9 Rating 62,375 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,375 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 3rd September 2026

3128

Anonymous

Anonymous // 01/01/2019

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“Excellent service - staff knowledgeable of the products was so helpful and informative which lead me to buy the perfect gift. Nothing was too much trouble. I will be back.”

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(Staines-upon-Thames) - Posted 2 years ago

“Excellent service with a smile, l only had a battery fitted but l was treated as if l had bought an expensive watch”

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(Stockport) - Posted 2 years ago

“Always very helpful and friendly.”

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Posted 2 years ago

“The lady who served me today was very helpful and nothing was too much. She was lovely and friendly too”

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(Wakefield) - Posted 2 years ago

“Very helpful and attentive staff.. ordered the bracelet I needed to get for my Friends birthday which was not in the shop anymore with no fuss at all. And we're helpful when I came to collect also, fair price and great quality:)”

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(Bishop's Stortford) - Posted 2 years ago

“The staff are very helpfull,battery changed whilst I waited”

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(Wrexham) - Posted 2 years ago

“Always receive courteous and efficient service and would have no hesitation in recommending them to others.”

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(Milton Keynes) - Posted 2 years ago

“I have always found the staff very helpful and excellent service”

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(Dunstable) - Posted 2 years ago

“Very helpful lady in there I bought the item but unfortunately I changed my mind and took it back and a different lady gave me a refund lovely staff”

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(Norwich) - Posted 2 years ago

“As always, I found the service I received to be very friendly, quick and cost-effective. I don't think to go anywhere else when I need a new watch, or watch batteries fitted. They are excellent!”

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(Evesham) - Posted 2 years ago

“staff extremely helpfull and patient”

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(Waltham Cross) - Posted 2 years ago

“I bought a wrist watch for my husband which broke down after few weeks When I took it back I was told it’s not covered by warranty I went to India and they repaired it for 300 rupees which is £3 I will never use you again”

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(Trowbridge) - Posted 2 years ago

“Very pleasant and helpful staff who clearly know their trade well.”

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(Hastings) - Posted 2 years ago

“Staff extremely & knowledgeable. I had ear piercing, everything explained sey well, felt at ease. I have recommend ro others.”

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(Sheffield) - Posted 2 years ago

“I was looking for a citizen watch for my birthday and found exactly what I was after! The service was incredible - had to have links removed from the watch strap (which was sorted while I waited). Thank you to the team, it was a pleasure.”

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(Bath) - Posted 2 years ago

“I found staff friendly and helpful especially the manageress i was happy with the service”

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(Woking) - Posted 2 years ago

“Makes shopping for jewellery quick and easy. The staff are very helpful, friendly and informative.”

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Posted 2 years ago

“The lady who pierced my daughters’ ears was very professional and friendly (at the New Malden branch).”

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(New Malden) - Posted 2 years ago

“I have used F. Hinds jewellers the past few months to have quite a few pieces of jewellery repaired. Always very pleasant staff and always very helpful. I will always use F. Hinds now as very pleased with overall service.”

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(Stamford) - Posted 2 years ago

“the staffs were really nice and assisted us in making the best decision based on our budget.”

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(Swansea) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,375 reviews