F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,212 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,212 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3058

Anonymous

Anonymous // 01/01/2019

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“Friendly service, good manners, served nearly before we entered shop. Very prompt service, would highly recommend when looking for jewelry in the Sadlers Centre in Walsall.”

Helpful Report

(Walsall) - Posted 2 years ago

“The ladies in your Woking Branch were very alert from the minute I entered & were very helpful when looking at & purchasing an item”

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(Woking) - Posted 2 years ago

“Very helpful and staff have helpful ideas too”

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(Cwmbran) - Posted 2 years ago

“Friendly, helpful staff. Diamond advisor took the time to make purchase special.”

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(Swansea) - Posted 2 years ago

“We had a wonderful experience choosing a diamond pendent and a cross. We were impressed with the quality, experience, and price. We would 100% shop at F. Hinds in the future.”

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(Milton Keynes) - Posted 2 years ago

“Went in and the level of service was really good and we got everything sorted really quickly Great to deal with”

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(Havant) - Posted 2 years ago

“Great stuff Ladies are so gentle Seiko Bruce Lee watch was served Master Way Thanks You.”

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(Banbury) - Posted 2 years ago

“The young lady was very polite”

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(Swindon) - Posted 2 years ago

“We are very pleased with the purchase of our clock today, and we're happy with the sales lady.”

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(Stamford) - Posted 2 years ago

“Service was quick and efficient”

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(Letchworth Garden City) - Posted 2 years ago

“So happy with my chain been fixed quickly all staff were helpful and very pleasant”

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(Wolverhampton) - Posted 2 years ago

“The lady I spoke to was very helpful and very nice.”

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Posted 2 years ago

“I ALWAYS have had excellent service from F Hinds personnel & today’s visit to the Derby store was no different - extremely satisfied.”

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(Derby) - Posted 2 years ago

“Just in for watch replacement under lifetime replacement. Staff were very friendly & helpfull as always.”

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(Darlington) - Posted 2 years ago

“Good service and Lovely staff.. They had a few issues using my gift cards and had to reboot the system which slowed down the completion of the purchase. Managed to find a loverly birthday day gift. Shame gift was not placed on a bag. Although l was offered the choice of buying a carrier or gift bag. I think the company should have their logo bags that are provided free as this would enhance the shopping experience.”

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(Walsall) - Posted 2 years ago

“Excellent service, my repair was completed on time , as well as being tested and explained to me.”

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(Wrexham) - Posted 2 years ago

“Very good cuatomer service. Assistant was very friendly.”

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(Wellingborough) - Posted 2 years ago

“Very helpful thank you”

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(Letchworth Garden City) - Posted 2 years ago

“Very helpful assistant. Good value for money.”

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Posted 2 years ago

“Helpful staff at Mcarthur Glen”

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Posted 2 years ago

F.Hinds is rated 4.9 based on 62,212 reviews