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F.Hinds Reviews

4.9 Rating 62,212 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,212 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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Great shop and really helpful. Thank you
Helpful Report
(Stockport) - Posted 2 years ago
Brilliant staff all round, knew what I wanted and very accommodating as well.
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(Milton Keynes) - Posted 2 years ago
Very good Customer service, was welcomed in to the shop and the assistant was polite and friendly. Clacton on Sea branch.
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(Clacton-on-Sea) - Posted 2 years ago
Very informative about the items I purchased plus Very pleasent members of staff
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(Sittingbourne) - Posted 2 years ago
Server was pleasant and well mannered
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Posted 2 years ago
I called in to the Herford Branch on Monday 13 th November and was attended to by a very helpful and friendly guy.
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(Hertford) - Posted 2 years ago
A very efficient sales lady helped me to choose the watch I purchased the lady was polite and told me everything I needed to know, so once again thank you to the young lady at th Crystal Peaks shop her name is Gemma
Helpful Report
(Crystal Peaks) - Posted 2 years ago
Very helpful and friendly staff always a pleasure to shop in your store
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(Wakefield) - Posted 2 years ago
I took my quartz watch to the shop to have the battery replaced, the task being done in just a matter of minutes. The staff were efficient and courteous, the whole experience being most pleasant.
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(Bristol) - Posted 2 years ago
All good thanks.
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(Telford) - Posted 2 years ago
Had ears repierced. Very good service and friendly, helpful member of staff.
Helpful Report
(Havant) - Posted 2 years ago
Staff were friendly and gave good advice whilst purchasing 2 rings that compliment each other beautifully. Service was excellent.
Helpful Report
(Stamford) - Posted 2 years ago
Lovely Staff, Helpful and courteous, always a pleasure shopping with them...
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Posted 2 years ago
The manager Matthew was extremely helpful and very pleasant as was his staff.
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(Ipswich) - Posted 2 years ago
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(Newport) - Posted 2 years ago
Always a pleasure shopping in this store. The quality of the products is second to none! Thankyou
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(Stafford) - Posted 2 years ago
Very friendly staff. I found the gift I wanted and was helped with no bother. The till froze mid transaction and it took longer to have to re do the transaction on their ipad but the ladies were lovely and very apologetic.
Helpful Report
Posted 2 years ago
Hi It was nice of us
Helpful Report
(Hounslow) - Posted 2 years ago
Keep up the good work
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(Banbury) - Posted 2 years ago
The staff were professional and helpful
Helpful Report
(Bury) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,212 reviews