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F.Hinds Reviews

4.9 Rating 62,254 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,254 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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Best customer service I've ever had. The watches I got looks and feels amazing.
Helpful Report
Posted 2 years ago
All good, along with very professional and very helpful staff. It’s nice to shop without high pressure sales staff in today’s world and for that, it is appreciated.
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Posted 2 years ago
I had a very good experience at Hinds. All staff were extremely helpful and genuinely interested in my purchase.
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(Cheltenham) - Posted 2 years ago
Very helpful staff
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Posted 2 years ago
Very helpful assistant. I explained what I was after and she came out with just as I said I was after. Amazing the correct size for me as well.
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(Liverpool) - Posted 2 years ago
Was happy with my shop and staff were helpful
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(Dartford) - Posted 2 years ago
Excellent customer service given to me on my purchase today .
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(Boston) - Posted 2 years ago
Your representative was extremely helpful and knowledgeable, and helped me choose and fabulous present. I would like to thank her very much for her invaluable support.
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(Taunton) - Posted 2 years ago
Gd service and I love shopping there
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(Waltham Cross) - Posted 2 years ago
Brilliant service happy customer
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(Horsham) - Posted 2 years ago
Extremely efficient and helpful staff .
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(Torquay) - Posted 2 years ago
Assitant promptly replaced batteries in two watches and declared a third watch not worth asking to be repaired; all very pleasant and efficient
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(Letchworth Garden City) - Posted 2 years ago
I went in with an unusual problem. Sales Assistant and Manager took time and effort to listen, advise and ultimately solve the problem. Additional useful advice given. I will use this store for all my watch needs in future. Thank you for your expertise and for caring.
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(Stockport) - Posted 2 years ago
Very pleasant and friendly would help you with anything you would enquire about.
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(Stockton-on-Tees) - Posted 2 years ago
A very pleasant experience,staff 5star.
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Posted 2 years ago
Ok shopped ere before
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(Scunthorpe) - Posted 2 years ago
Nice place for buying something special at reasonable price
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(Liverpool) - Posted 2 years ago
Most helpful and very pleasant !
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Posted 2 years ago
Your wonderful lady Joanne K helped me every step of the way to choose and purchase a beautiful necklace for a really reasonable price. Joanne is a credit to your company and when buying jewellery and gifts again I will head straight to your shop and Joanne.
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(Horsham) - Posted 2 years ago
I was on holiday at Street Somerset and popped in to buy a gift the assistant was both friendly and super efficient and knowledgeable
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Posted 2 years ago
F.Hinds is rated 4.9 based on 62,254 reviews