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F.Hinds Reviews

4.9 Rating 62,321 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,321 reviews
Shipping & Delivery
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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I had a fantastic experience having my ears pierced. I was given all the information needed, everything was explained thoroughly and could ask any questions. I felt very cared for and at ease. The man piercing my ears was lovely, kind and helpful and made me feel very comfortable. Will definitely go back. Thank you.
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(Crystal Peaks) - Posted 2 years ago
Very helpful staff who found what I needed quickly and kindly
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(Patchway) - Posted 2 years ago
Staff very friendly and attentive. I viewed the item before I purchased. Had really good service, will definitely shop there again.
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Posted 2 years ago
Very helpful staff had a lot of patience
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Posted 2 years ago
Really great service throughout. Special mention to Anna for all of her help, so knowledgeable and patient.
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(Southampton) - Posted 2 years ago
Pleasant helpful staff.
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Posted 2 years ago
Had a lovely lady who helped me choose a bracelet.
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(Letchworth Garden City) - Posted 2 years ago
Best customer service I've ever had. The watches I got looks and feels amazing.
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Posted 2 years ago
All good, along with very professional and very helpful staff. It’s nice to shop without high pressure sales staff in today’s world and for that, it is appreciated.
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Posted 2 years ago
I had a very good experience at Hinds. All staff were extremely helpful and genuinely interested in my purchase.
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(Cheltenham) - Posted 2 years ago
Very helpful staff
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Posted 2 years ago
Very helpful assistant. I explained what I was after and she came out with just as I said I was after. Amazing the correct size for me as well.
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(Liverpool) - Posted 2 years ago
Was happy with my shop and staff were helpful
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(Dartford) - Posted 2 years ago
Excellent customer service given to me on my purchase today .
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(Boston) - Posted 2 years ago
Your representative was extremely helpful and knowledgeable, and helped me choose and fabulous present. I would like to thank her very much for her invaluable support.
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(Taunton) - Posted 2 years ago
Gd service and I love shopping there
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(Waltham Cross) - Posted 2 years ago
Brilliant service happy customer
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(Horsham) - Posted 2 years ago
Extremely efficient and helpful staff .
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(Torquay) - Posted 2 years ago
Assitant promptly replaced batteries in two watches and declared a third watch not worth asking to be repaired; all very pleasant and efficient
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(Letchworth Garden City) - Posted 2 years ago
I went in with an unusual problem. Sales Assistant and Manager took time and effort to listen, advise and ultimately solve the problem. Additional useful advice given. I will use this store for all my watch needs in future. Thank you for your expertise and for caring.
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(Stockport) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,321 reviews