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F.Hinds Reviews

4.9 Rating 62,206 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,206 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 13th January 2026
Katie P
F.Hinds 5 star review on 13th January 2026
Donna O
F.Hinds 5 star review on 13th January 2026
Debra T
F.Hinds 5 star review on 12th January 2026
Sandra M
F.Hinds 5 star review on 12th January 2026
Chris M
F.Hinds 5 star review on 11th January 2026
Stephen V
F.Hinds 5 star review on 11th January 2026
Trudy M
3050
Anonymous
Anonymous  // 01/01/2019
Excellent service from the ladies in Chapelle (MacCarthur Glenn Bridgend) when buying a Prospex ‘Tortoise’ Land Edition watch.
F.Hinds 5 star review on 16th January 2024
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Posted 2 years ago
Hi, I had an amazing experience with your shop and assistants.Lovely services and friendly staff.
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Posted 2 years ago
Staff were extremal polite and professional. Ear piercing carried out to a high standard.
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(Weston-super-Mare) - Posted 2 years ago
Love our wedding bands although we don’t get married until June 2024. Excellent customer service would highly recommend.
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Posted 2 years ago
Excellent service,lovely helpful staff. Very pleased with ring I bought.😀😀
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(Stockport) - Posted 2 years ago
A lot offer quick and easy
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Posted 2 years ago
Excellent service
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Posted 2 years ago
Excellent service thanks
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Posted 2 years ago
Always pleased with the service you provided each time I shop there
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Posted 2 years ago
Is a brilliant shop to visit the staff is so helpful and friendly.staff very professional in welcoming would recommend to shop with F.Hinds
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Posted 2 years ago
Very efficient and friendly staff. I got a good price in the sale, for a Radley smartwatch. I researched it and other places were a lot more expensive. I was even advised I could use my Blue Light card for future purchases and get a discount if I spent over £50,
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(Gloucester) - Posted 2 years ago
Staff were nice however they didn’t set time or date or show me how too
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Posted 2 years ago
Really great customer service excellent quality products
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(Bournemouth) - Posted 2 years ago
Friendly service staff so helpful
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(Birmingham) - Posted 2 years ago
THE STAFF WERE VERY HELPFUL
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(Banbury) - Posted 2 years ago
My second visit to F Hinds and same as my first visit, they were very helpful, professional and I would recommend them to anyone.
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(Crystal Peaks) - Posted 2 years ago
Staff noticed my arrival as soon as I entered and asked how they could help. They listened, and couldn’t have been more accommodating. I came out to the store as I wanted to look at physical items and not just buy online. The staff member who assisted me, answered all my questions and let me looks en try several watches and its interactions like this that remind me of what customer service should be. Couldn’t have asked for a better experience.
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(Stockton-on-Tees) - Posted 2 years ago
Great customer service from the fantastic HW Team
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(High Wycombe) - Posted 2 years ago
Really nice assistant
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(Frenchgate Centre) - Posted 2 years ago
Very pleasant and helpful with
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(Worthing) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,206 reviews