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F.Hinds Reviews

4.9 Rating 62,206 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,206 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 13th January 2026
Katie P
F.Hinds 5 star review on 13th January 2026
Donna O
F.Hinds 5 star review on 13th January 2026
Debra T
F.Hinds 5 star review on 12th January 2026
Sandra M
F.Hinds 5 star review on 12th January 2026
Chris M
F.Hinds 5 star review on 11th January 2026
Stephen V
F.Hinds 5 star review on 11th January 2026
Trudy M
3050
Anonymous
Anonymous  // 01/01/2019
Customer service is very good they couldn't do enough for us
Helpful Report
Posted 1 year ago
Bought an engagement ring a size too big they no fuss no messing ordered correct size and swapped it. Staff friendly and engaging.
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Posted 1 year ago
Lovely, friendly and professional customer service nothing was too much trouble
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Posted 1 year ago
Nice costumers service, Fabulous watch
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Posted 1 year ago
Lovely , pleasure , honest etc.
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(Bradford) - Posted 1 year ago
Really helpful and friendly staff
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(Harlow) - Posted 1 year ago
Extremely helpful
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(Swindon) - Posted 1 year ago
My ring is lovely ans shiny, friendly staff ans would definitely go back
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Posted 1 year ago
Polite and friendly staff. Nothing was to much trouble.
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(Yeovil) - Posted 1 year ago
Always excellent service by friendly and helpful staff
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(Dartford) - Posted 1 year ago
Very helpful staff who made our shop stress free
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Posted 1 year ago
Friendly staff and lovely store
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Posted 1 year ago
Brilliant customer services.
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Posted 1 year ago
Very lovely and friendly lot, very informative and helpful too.
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(Trowbridge) - Posted 1 year ago
Friendly helpful dtaff
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Posted 1 year ago
Great service love that you can reserve and try on in store before purchasing.
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Posted 1 year ago
Lovely friendly staff . My daughter has her ears pierced and the guy who did it was very informative and helpful . Made her feel at ease as she was nervous. Very professional service would definitely recommend.
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(Crystal Peaks) - Posted 1 year ago
Swapped sizes with no problems
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Posted 1 year ago
Nice earrings
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Posted 1 year ago
First experience of F. Hinds in Solihull. Terrific customer service ! Above and beyond my usual experience. Thank you. I shall patronise again. Warmest to the Ladies there, Daniel
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(Solihull) - Posted 1 year ago
F.Hinds is rated 4.9 based on 62,206 reviews