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F.Hinds Reviews

4.9 Rating 62,205 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,205 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 13th January 2026
Katie P
F.Hinds 5 star review on 13th January 2026
Donna O
F.Hinds 5 star review on 13th January 2026
Debra T
F.Hinds 5 star review on 12th January 2026
Sandra M
F.Hinds 5 star review on 12th January 2026
Chris M
F.Hinds 5 star review on 11th January 2026
Stephen V
F.Hinds 5 star review on 11th January 2026
Trudy M
3050
Anonymous
Anonymous  // 01/01/2019
I found the staff very helpful and took time to make our visit easy. Very informative about the ring and jewels bought! Highly recommend.
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(Staines-upon-Thames) - Posted 1 year ago
Very happy with the service.
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Posted 1 year ago
All ok. Staff very pleasant and helpful
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(Havant) - Posted 1 year ago
Looks more expensive than it is
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Posted 1 year ago
Perfect for my granddaughter.
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Posted 1 year ago
great service and friendly and helful staff
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Posted 1 year ago
Good service
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Posted 1 year ago
Very good
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(Boston) - Posted 1 year ago
We went in for some earrings for my daughter and the woman in the shop was really helpful.
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(Stroud) - Posted 1 year ago
Beautiful ring fallen in love with topaz and my jib at f.hinds staines
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Posted 1 year ago
Found what I was looking for and was served by someone knowledgeable and helpful.
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(Southampton) - Posted 1 year ago
Very efficient, prompt and friendly service sorting out both my watches!
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(Bletchley) - Posted 1 year ago
Bought a lovely ring to be delivered to another shop in another town went to collect it the ring was sent to the shop I bought it from, the lady phoned the shop and the other shop sent it out to my address which was lovely of them
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(Sheffield) - Posted 2 years ago
execellant customer service
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Posted 2 years ago
Beautiful watch, I'm very pleased. When I went to the shop, the guy that served me was very helpful. 10
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Posted 2 years ago
Loved it fantastic service great ring
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Posted 2 years ago
I'm delighted with my recent in-store purchase of the 9ct Gold Cubic Zirconia Cross And Chain from F.Hinds. The in-store experience was exceptional, and the staff were helpful and knowledgeable. The quality of the jewelry is outstanding, reflecting F.Hinds' dedication to craftsmanship. Thank you, F.Hinds, for making my in-store shopping experience enjoyable!
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Posted 2 years ago
Good customer service chain perfect for my charm with father's ashes in
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Posted 2 years ago
Assistant was really helpful and pleasant
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(Cwmbran) - Posted 2 years ago
Excellent service from the ladies in Chapelle (MacCarthur Glenn Bridgend) when buying a Prospex ‘Tortoise’ Land Edition watch.
F.Hinds 5 star review on 16th January 2024
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Posted 2 years ago
F.Hinds is rated 4.9 based on 62,205 reviews