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F.Hinds Reviews

4.9 Rating 62,213 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,213 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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Item arrived as advised, staff contacted me as requested and friendly in store.
Helpful Report
(Dartford) - Posted 2 years ago
Today I was assisted by Leon in the Crawley store, he was absolutely amazing, he periced my ears and made me feel so comfortable. Brilliant service.
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(Crawley) - Posted 2 years ago
Very helpful every time and I very happy with my purchase thank you 😊
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(Norwich) - Posted 2 years ago
I bought a watch which I immediately realised was not right for me. A return was easy with a full refund. I will definitely use them again.
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(Bexhill-on-Sea) - Posted 2 years ago
I was looking for a clock for my mum, they had a good selection and I found a nice one which my mum loves, good prices and nice staff, use the high street or lose it.
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(Worthing) - Posted 2 years ago
I had a battery fitted to my watch. The service was very professional at a good cost.
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(Trowbridge) - Posted 2 years ago
Love the friendliness of the staff it shows the minute you walk through the shop and they are very helpful too
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(Stroud) - Posted 2 years ago
Great place for shopping. I enjoyed my visit.
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(Swindon) - Posted 2 years ago
Lovely lady helping me to choose a necklace for my wife. East Midlands designer outlet
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Posted 2 years ago
Excellent customer service from ordering to collection
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Posted 2 years ago
Lady very helpful just had a watch battery, did explain you could have a life time battery offer which i took.
Helpful Report
Posted 2 years ago
Amazing customer service, very patient and helps us with lots of advice and guidance
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(Gosport) - Posted 2 years ago
Everyone was was so very friendly and helpful. It is a pleasure to go into the shop in STAFFORD.
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(Stafford) - Posted 2 years ago
Satisfied purchase.
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(Horsham) - Posted 2 years ago
Excellent service
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(Orpington) - Posted 2 years ago
Very helpful and friendly great staff it was a nice shopping experience
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(Clacton-on-Sea) - Posted 2 years ago
Replaced Watch battery Staff courteous and efficient
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Posted 2 years ago
As soon as we the front door we had a lovely welcome from the young man who instantly came to our assistance as my wife is in a wheelchair We was surprised our watch was on your computer so it could easily be fixed as all we needed was a new battery.
Helpful Report
(Carmarthen) - Posted 2 years ago
Staff are very helpful, knowledgeable, and attentive. Also great value.
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(Basingstoke) - Posted 2 years ago
Customer service was fantastic and very helpful, I will definitely be returning to the store to shop again.
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(Cirencester) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,213 reviews