F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,213 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,213 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3050

Anonymous

Anonymous // 01/01/2019

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“Polite and professional service.”

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(London) - Posted 2 years ago

“Great service and great staff redditch branch 👍”

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(Redditch) - Posted 2 years ago

“Great service, nice staff, very helpful.”

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(Solihull) - Posted 2 years ago

“very helpful and friendly staff.”

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(Cowley) - Posted 2 years ago

“Very happy with the service regarding about ordering watches in store, and precise on which day, I come to collect.”

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(Barnstaple) - Posted 2 years ago

“Took some watches to have batteries fitted. Staff helpful and friendly.”

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(Worthing) - Posted 2 years ago

“Very good service”

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(Wellingborough) - Posted 2 years ago

“As soon as we entered the shop we were both greeted with a smile and everything we asked for was no trouble at all.”

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(Cowley) - Posted 2 years ago

“Friendly staff, please with my purchase”

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(Darlington) - Posted 2 years ago

“Lady we purchased the watch from was so helpful kind and lovely but the lady we have collected from was quite rude and came across very unhelpful. We know everyone has a bad day but this was awkward”

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(Ipswich) - Posted 2 years ago

“4.11.23 1324pm as i already knew what i was searching for, having discussed my purchase with a valued family member several months prior to my purchase, i found that it was a pretty much straightforward process as to going about my purchase. excellent service. many thanks.”

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(Bury) - Posted 2 years ago

“Very friendly and helpful staff much appreciated thank you very much”

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(Middlesbrough) - Posted 2 years ago

“Very good and knowledgeable and so friendly”

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(Bradford) - Posted 2 years ago

“Very helpful, informative and efficient. Thank you.”

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(Wellingborough) - Posted 2 years ago

“Lady who served us was absolutely brilliant and she is a credit to your company”

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Posted 2 years ago

“Very good in terms of communication and also very friendly experience.”

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(Dartford) - Posted 2 years ago

“The service we received today when my daughter had her ears pierced for the first time was outstanding ,the lady was both professional and kind and reassuring to my daughter excellent service would highly recommend F. Hinds for ear piercing.”

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(Taunton) - Posted 2 years ago

“Very helpful staff member, new what she was talking about”

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(Havant) - Posted 2 years ago

“Looked after well.”

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(Newport) - Posted 2 years ago

“Good service 👍”

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(High Wycombe) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,213 reviews